As a dealership, don’t you just love it when vendors show up unannounced, doing everything they can to present a product on short notice? Of course not!
That’s why David Lewis, a national trainer that specializes in the retail automotive industry, has come up with three simple steps to alleviate that problem:
- Establish a vendor solicitation day where you set aside two hours for appointments to hear what vendors have to offer.
- Give each vendor exactly 15 minutes to make an initial presentation. Beforehand, let them know that management will not make a decision that day. If they go over heir 15 minutes, their product will not be considered.
- Follow a no-expections policy. When vendors show up without an appointment, let them know there’s a designated vendor day just for them. If not, this could be a schedule-killer for managers.
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What do you think of David’s suggestions? Is this something you have implemented or would consider implementing at your dealership? Let us know in the comments below!
