TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Tips & Training

routines

Routines for Your Team

- June 20, 2017
The most successful people have routines they perform on a daily basis.  Glenn explains why this same mindset will work for your dealership team.
auto response

Simplifying Your Email Auto Response

- June 19, 2017
Your emails from your CRM (to consumers) aren’t getting a response.  Brian explains why and how to fix the issue.
help vs. service

Help vs. Service

- June 16, 2017
Are you helping your customers or servicing them? Cory says there’s a huge difference between the two.
customer experience

Exclusivity in the car-buying process

- June 15, 2017
What are three things you do for your customers...no one else does? Jonathan says you’re providing exclusivity to the car buying experience and customers will add value.
cocky customers

Dealing with Cocky Customers

- June 14, 2017
David gives you permission to say something sarcastic to those arrogant and cocky customers, especially when the customer throws out an unrealistic offer.  
Meeting Goals

Define Your Sales Road Map to Exceed Your Goals

- June 12, 2017
Are you tracking when your sales team hit their goals? What did they do differently? Creating a road map of your sales team's successes and failures can help keep your...
hours directions

How’s Your Hours and Directions Page?

- June 9, 2017
Is your hours and directions page putting people to sleep? Hear why Brian says that adding a 1-2 minute video may add that much needed "wow" factor.
training

Train Every Single Day

- June 6, 2017
Are you training every single day?  If not, Grant says this is what will happen.
customers

Stop Using This Phrase

- June 2, 2017
It’s a phrase that has hindered the auto industry for years, especially when it relates to internet customers. David explains on today's Tip of the Day.
2-way communication

Improve Your Emails for Better 2-Way Communication

- May 31, 2017
Are you asking your customers questions in the emails you send? Brian explains how doing so could help improve 2-way communication at your dealership.


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.