On this week's edition of the Weekly Tune-Up, Becky talks about marketing to everyone from baby-boomers to millennials and how you can appeal to the largest group of service customers,...
On this week's edition of the Weekly Tune-Up, Becky goes over some ways to help make sure that you're profitable in both your service drive and the express operation.
On this week's edition of the Weekly Tune-Up, Becky Nixon tells you why you shouldn't pre-qualify customers who are looking for advice and service for their vehicles.
In this week's episode of the Weekly Tune-Up, Becky Nixon talks about where virtually everything in the auto industry begins - making the initial appointment with your customer.
Video Transcription:
Hello everyone, and...
On this week's edition of the Weekly Tune-Up, Becky Nixon explains how to find out who the "squeaky wheel" is in your department and how you can get everybody to...
On this week's edition of the Weekly Tune-Up, Becky Nixon gives a few examples of ways you can deal with something that is becoming more prevalent in today's automotive industry:...
On today's episode of the Weekly Tune-Up, Becky Nixon goes over the definition of psychological transference and the effect it can have on a service advisor's ability to sell additional...
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about a topic discussed during expense conversations in your parts and service operation: the cost of a parts wholesale...
On this week's edition of the Weekly Tune-Up, Becky Nixon talks about keeping your capital liquid and your fixed-ops running smoothly while also making all the profit that you can...
People live at a faster pace nowadays. How time feels to someone is relative to what their priorities are at any moment. On this week’s edition of the Weekly Tune-Up,...