Tag: Urban Science

David Kiddervideo

Re-Inventing Your Business to be Flexible, Resilient, and Productive – David Kidder

2020 has been one of the most tumultuous years in modern times. With the outbreak of a global pandemic, the resulting economic fallout, and...
Vince Sheehyvideo

Vince Sheehy Celebrates Sheehy Auto’s Sales and Charitable Initiatives

There are countless lessons to learn during the COVID-19 pandemic. Dealers are learning more in the span of a few months than they might...
virtual retailing

Phone Skills a Key Ingredient for Effective Virtual Retailing

In light of the ongoing pandemic, auto sales and service continue to grow in popularity online. Capgemini research from May 2020 shows that “46...
Adam Marburgervideo

Adam Marburger on How F&I Managers Can Further Support Salespeople

COVID-19 has dramatically changed almost every department in the dealership and F&I is no exception. Creating a high level of consumer engagement early on...
lending

What is the State of Lending During COVID-19 and How Can F&I Adapt?

There has been a lot of talk and analysis over the last few months about how the car industry has had to adapt to...

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...