An Investment in Your Technicians is an Investment in Your Business
If you took the advice in my previous article about hiring young, new talent, then you have already made an...
Joe talks to Chuck Bonanno, Executive Director of 20 Groups with NIADA, about digital marketing, training, and other hot topics and trends in the auto industry.
On this week's edition of On the Mark, Mark Tewart sits down with Mark Ford, General Manager at James Hodge Ford Lincoln in Muskeegee, OK, to talk about training your...
On today's CBT Newscast for Wednesday, August 9th, 2017:
How to solve the service tech shortage
We often hear the phrase, "dealers need to prepare for the future." Obviously, we would receive...
Joe sits down with JC Baker, founder and CEO of JC Baker & Associates, to discuss starting his own business, training, and the importance of dealership culture.
On today's CBT Newscast for Thursday, July 27th, 2017:
Why Management Training is Important
Joe talks to Dave Anderson, author and President of LearnToLead, about why training your managers is essential and...
We all know service revenue is important to a dealership's bottom line, especially now in what some are calling a "plateau" in new car sales. The stats that show the...
On today's CBT Newscast for Tuesday, July 18th, 2017:
How training new hires impacts your bottom line
Joe sat down with Sally Whitesell, Founder/CEO of SW Service Sollutions, to talk about her...