Brian Pasch: How to handle OEM recalls
Brian Pasch: Good news for your dealership if impacted by a recent OEM recall. Brian shows you how to use it as a great marketing opportunity.
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
Tips from the Pros
David Kain: If a picture tells a story and it’s worth a thousand words, what would a video do?
David Kain: If a picture tells a story and it’s worth a thousand words, what would a video do?
Frank Lopes: How can social media attract attention to your dealership?
Frank J. Lopes: Rather you think it’s a slow day or not, Frank suggest using your cell phone to attract social media attention.
Glenn Pasch: Confused about vendor speak?
Glenn Pasch: Confused about vendor speak? It has to stop and Glenn suggests how.
Jonathan Dawson: How to handle customers properly
Jonathan Dawson: What to say when a customer says to you, “I gotcha beat down the road.”
Mark Tewart: Want to be a superstar?
Mark Tewart: Want to be a superstar? Mark suggest doing this the night before you go into work the next day.
Brian Pasch: How to handle two-way communications with millennials
Brian Pasch: When you’re having two-way communications with in-market shoppers (especially Millennials), email might not be the first choice. Find out what Brian suggest.
Joe Verde: Find out why it’s important to practice your skills before getting in front of the customer
Joe Verde: Find out why it’s important to practice your skills before getting in front of the customer.
David Kain: The database at the dealership is obviously important.
David Kain: The database at the dealership is obviously important. However, David suggest going beyond that with your own.
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