Warnings aren't necessarily a bad thing, especially if the warnings are about certain aspects of the auto industry such as the changing landscape of consumers and their current purchasing decisions...
On today's CBT Newscast for Wednesday, June 14, 2017:
Succeeding in a Flat Market
When the market grew, dealerships grew. In fact, the past eight to ten years of growth in the...
On today's CBT Newscast for Thursday, June 8th, 2017:
How Technology is Changing the Auto Industry
CBT's Joe Gumm sits down with Michael Buhr, CEO of Filld, to discuss how technology is changing...
Hiring outside of the auto industry is something a lot of dealerships have done in the past. As the industry moves into a more technologically-advanced future, does that make sense?...
CBT's Jim Fitzpatrick sits down with Frank Ferrara, Former Executive VP of Customer Satisfaction at Hyundai Motor America, to discuss Frank's upcoming talk at the Automotive CX Summit. Frank's talk...
As we edge closer to a day when vehicles will be able to drive themselves, J.D. Power finds consumer trust in the technology that will make it possible is eroding.
Comparing...
Joe Girard, the greatest salesperson in the history of auto sales sold more than 13,000 vehicles in 15 years. It was without email, texting or social media, but he did...
Consumer apprehension toward car dealerships likely goes way back to the first sale at a dealer. It’s no surprise that people joke that they would rather go to the dentist...
On this episode of Kain & Co., the second part of David Kain’s interview with co-founders Bruce Polkes and Jim Hughes of Intellacar on how consumer demands have changed and...