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4 ways to set the first service appointment that customers keep

While the new car buyer is sure to visit your dealership for a warranty repair, fewer are coming back for maintenance. Most customers prefer...

How to utilize your dealership’s service BDC for maximum success

How do you get more people in the service drive to utilize your BDC and increase profits? Is there a solution in today’s climate?...

Auto retail expert David Lewis on selling more customer pay revenue

For over 30 years, David Lewis and Associates has been taking dealership sales and service to the next level. On today’s show, we’re pleased...

Four ways to maximize customers’ tire satisfaction

Tire replacement is an inevitable part of life for most vehicle owners, and when the time comes, they want to purchase a set of...
service appointment

How to Maximize the Service Appointment Process and Retain More Customers

On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how...
service appointment

The Value of Making a Service Appointment

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the value of making a service appointment...
connect with customers

Are You Getting the Message? Connect With Consumers the Way They...

In today’s mobile-driven society, consumers have an array of different channels at their fingertips to reach out to businesses and providers. Most people think...
Paragon Honda

How Paragon Honda Uses Technology to Properly Serve Their Market –...

Can you imagine the day when your customers can ask their Google Assistant to schedule their car for service? Or if their car is...
Engagement with Online Appointment Scheduling

Data Shows Increase in Online Engagement in Scheduling Appointments

A dealerships' online engagement and technology needs to be keeping up with how customers are using theirs. Jim Roche, Division Vice President of Marketing...