The Power of Voicemail
Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%
TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%
TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%
Retail Automotive
Mark Fields: Subprime market “not a bubble” right now
In this interview from CNBC at the recent New York Auto Show, Ford Motor CEO Mark Fields talks about the automaker's growth strategy, driving investor enthusiasm, a 'plateauing' auto market and the subprime market. Watch...
New-Car Dealership Employment Sets Record in 2016
NADA.org: TYSONS, Va. (April 13, 2017) - Employment, wages and payroll at U.S. new-car dealerships all continued to rise in 2016, according to a new report released by the National Automobile...
Tips for: “What do you think my trade is worth?”
On this week’s edition of Straight Talk, David Lewis discusses how you should respond to the question “what do you think my trade is worth?” and how to avoid making...
Is your sales process customer-centric or dealer-centric?
Is your sales process customer-centric or dealer-centric? Have you built a process that is designed to engage your dealership the way customers want to? Answers to these questions and more...
Daily Newscast: Mark Fields on the border tax | Crafting customer experience | Used Vehicle Values
In today’s CBT Newscast for Wednesday April 12, 2017:
Crafting an outstanding customer experience at your dealership
Mike Wittenstein, Managing Partner with Storyminers has been crafting customer experiences for over a decade....
Daily Newscast: Mark Fields on the border tax | Crafting customer experience | Used Vehicle Values
In today’s CBT Newscast for Wednesday April 12, 2017:
Crafting an outstanding customer experience at your dealership
Mike Wittenstein, Managing Partner with Storyminers has been crafting customer experiences for over a decade....
Are you prepared for the used car onslaught?
Over the past several years, as the U.S. economy has gained steam and consumers have rushed out to buy new cars, the average price of a new automobile has edged higher...
How much follow-up are you doing?
On Today’s Tip of the Day, Cory Mosley challenges you to stretch yourself. Are you going the extra mile for follow-up?
Delivering Great Content is Key No Matter What Device Consumers Use: J.D. Power Website Evaluation Study
On March 29, 2017, J.D. Power released results from their 2017 U.S. Automotive Website Evaluation Study Cross-Device. Their findings ranked Cars.com highest in Overall Desktop Website Satisfaction and Kelley Blue...
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