Featured Interview:
Why your BDC department should focus on developing strong customer connections in 2021 - Sarah Vantine, Scott Clark Auto
The BDC department at the dealership plays a crucial role in...
Inbound and outbound calls have changed tremendously during the pandemic. Today, we welcomed Jordan Patterson, Sales Director of Car Wars to CBT News. Car Wars is a comprehensive call tracking...
Featured Interview:
How automotive dealers can have a flourishing business model - Gay Hendricks, best-selling author of 'The Big Leap'
Everyone is seeking to live life to its fullest potential. However, not...
Featured Interview:
Why the Virginia Automobile Dealers Association is embracing the arrival of EVs
Virginia lawmakers recently imposed the adoption of California’s vehicle emission standards. The Virginia Automobile Dealers Association (VADA) is supporting this...
Dealers are always looking for the best way to close the deal. Sean Gardner is an expert on closing opportunities. Gardner is an instructor and sales trainer for the Joe...
The COVID-19 pandemic brought many changes to the automotive industry. Dealers discovered new ways to manage associates, interact with customers, and conduct daily business. Today, Lissette Gole, Head of Automotive...
Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point takes place on digital channels or...
Have you ever thought of joining a 20 Group to understand how your dealership can optimize workflow, people, processes and tools to drive more revenue? If so, what stopped you?...
Featured Interview:
Google's Head of Automotive Retail Lissette Gole, discusses 4 industry trends caused by the COVID-19 pandemic
The COVID-19 pandemic brought many changes to the automotive industry. Dealers discovered new ways...
Featured Interview:
How a virtual sales manager can improve dealership operations - John Connelly, Acura Columbus
As remote work and virtual meetings become the norm, dealers must be able and willing to...