TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%
TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%
TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%


Retail Automotive

Silverado range upgrade, Hyundai/Kia lawsuit, Annapolis Subaru donation

- May 22, 2023
Inside Automotive Why your dealership should prioritize these 3 important marketing areas — Colin Carrasquillo Effective marketing strategies are critical to your bottom line, but in today's ever-changing environment, you may find...
Daily Newscast

Luxury SUV shopping, California EV dealers, new Ford partnership

- May 19, 2023
Inside Automotive Data activation in the dealership: using third-party platforms to boost marketing Dealers know the importance of collecting and analyzing customer information, but many struggle to understand the complex factors influencing...
Daily Newscast
There are a few approaches you can take to satisfy demanding customers without giving them what they are really asking for.

4 common types of difficult customers and how to handle them

- May 18, 2023
Some customers are harder to deal with than others. Whether they are loudly yelling out at you, are especially demanding, can’t decide on anything, or are rather critical of everything,...
Sales & Marketing Articles

Tesla shareholder meeting, CPO sales decline, new Ford recall

- May 18, 2023
Inside Automotive Why Jim Ziegler thinks the F&I market is going through a paradigm shift From franchise system threats to supply chain disruptions, the retail automotive industry has faced unprecedented challenges recently....
Daily Newscast

Vehicle affordability slightly improves, Musk loses appeal, Stellantis recall

- May 17, 2023
Inside Automotive Northwood University students discuss upcoming auto show Northwood University students are gearing up for the 60th Northwood University International Auto Show. This annual event is the largest outdoor new car...
Daily Newscast

Tesla tracking driver drowsiness, average car age, NHTSA recall rejected

- May 16, 2023
Inside Automotive The surprising way Boniface Hiers Auto Group doubled its service revenue Customer retention has increasingly become more critical and a more prominent factor when contributing to the success of dealerships...
Daily Newscast

OEMs revisit affordability, Polestar delays SUV release, Five Star automotive acquires two stores

- May 15, 2023
Inside Automotive  OEMs want to transform the car business: should dealers be worried? - Tim Jackson | CADA Automakers are pushing for sweeping changes to way vehicles are sold, but how do...
Daily Newscast
Matt Easton joins Inside Automotive once more to discuss one of the more difficult situations a dealer can face: disinterested customers

The pitch-less sales pitch: How successful dealers win over difficult clients — Matt Easton

- May 12, 2023
How do successful salespeople persuade guarded or disinterested car buyers? On this episode of Inside Automotive, host Jim Fitzpatrick is joined by Matt Easton, sales trainer, consultant and founder of...
Inside Automotive Sales & Marketing

Toyota’s FY 2024 outlook, new EV report, Delaer group hosts Mother’s Day donation drive

- May 12, 2023
Inside Automotive  The pitch-less sales pitch: How successful dealers win over difficult clients — Matt Easton How do successful salespeople persuade guarded or disinterested car buyers? On this episode of Inside Automotive,...
Daily Newscast
Getting to the bottom of what the customer needs is a conversation. Here are a few tips for finding out what car buyers are looking for.

Selling is discovery: Determining what your customer needs [+5 questions to avoid]

- May 11, 2023
Even all-star sales team members can experience hiccups when helping car buyers find the best vehicles for them. You may have a customer who knows what they want, but pricing...
Sales & Marketing Articles


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CBT News
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