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U.S. agencies begin safety investigation for Honda, Ram, and Jeep vehicles

The National Highway Traffic Safety Administration (NHTSA) in the United States said it will begin new safety investigations for 1.72 million Honda cars, 230,000...

How to Turn Recalls Into Positive Customer Experiences

Recalls are never good news for customers. At best, it means the added inconvenience of scheduling an appointment, waiting for the repair, and/or leaving...

FTC makes a big move on recalled vehicles

The public has long been wary of used cars and the claims of roadworthiness by the dealers who sell them. On Friday, the nation’s...

Daily Newscast: Mike Jackson discusses selling cars with recalls

On Today’s Show, AutoNation makes big move on sales compensation and selling cars with recalls, Nissan dealers using factory cash incentives to roll more...

CBT News – July 31, 2015

On today's show: - Kevin Bradberry, President TK Worldwide, explains what you should look for in a sales manager - Karl Brauer, Senior Analyst at Kelley...

CBT News – July 30, 2015

On today's show: - CBT Automotive Network Founder and CEO Jim Fitzpatrick speaks with Roger Penske at the Automotive Hall of Fame induction ceremony - Karl...