Your #1 source for auto industry news and content

Home Tags Problem

Tag: problem

active listening

How active listening leads to increased engagement

0
If your natural instinct is to provide advice or an immediate solution to a problem, then you could unintentionally be doing more harm than...
high turnover rates

The Problem with High Turnover Rates

0
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about the problem with high turnover rates in the car...
complainer

Why Complainers Will Ultimately Sink Your Ship

0
You’ve likely heard the expression that one bad apple can spoil the whole barrel. In the case of workplace complaints, this axiom holds especially...

When Little Complaints Become Big Problems

0
The vast majority of dissatisfied customers who threaten to call an attorney never do. For the few who follow through, the results can be...