TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%


New Car Sales

Lower Turnover

How to lower turnover at your dealership

- January 16, 2017
In the constant struggle to keep your dealership growing and competing, it’s easy to overlook the importance of the employee onboarding process. Owners and managers tend to get tunnel vision and...
Potential Buyers

Frank J. Lopes: How to call potential buyers

- January 16, 2017
Frank J. Lopes: What not to do when calling potential car buyers for the first time or following up.
Decrease Turnover

How to succeed by fixing your dealership’s phone process

- January 16, 2017
Jim Fizpatrick and Chip King, Founder and CEO of CallRevu on how to succeed by fixing your dealership's phone process

How can validation affect a customer’s decision?

- January 13, 2017
David Kain: David explains how a moment of validation could impact a customer’s decision on whether to move on in the car buying process or not.   
David Kain

How do your sales people prepare for work?

- January 12, 2017
David Lewis: Imagine if your salespeople prepared for work like this Hall of Fame basketball player prepared for games.
Phil Sura

How to incorporate video in your marketing

- January 12, 2017
CBT News Anchor Joe Gumm sat down with Phil Sura, video marketing expert and speaker at the 2017 CBT Automotive Conference + Expo to chat about his breakout session. Phil...
Glenn pasch

How to track your team’s success each month

- January 11, 2017
Glenn Pasch: Your managers are extremely busy, so how are they tracking your team’s success each month? 
Brooke Kovanda

3 Ways to Develop Happy Customers Online

- January 11, 2017
Every day, more of the car buying process is occurring on dealership websites. As the automotive industry comes to terms with this, it becomes imperative for them to learn about...
Team Success

Two things that will improve Service Advisor turnover

- January 11, 2017
Joe Gumm talks with Don Reed, CEO of DealerPro Training to discuss two things that will improve Service Advisor turnover

What’s your best price?

- January 10, 2017
Mark Tewart: It’s a loaded question when customers ask: What’s your best price?  Find out how Mark suggests handling it.


CBT News
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