TSLA390.7109.08%
GM75.770-1.12%
F11.880-0.2001%
RIVN15.020-1.38%
CYD40.000-1.21%
HMC24.090-0.25%
TM188.710-3.91%
CVNA382.600-13.2%
PAG169.840-1.68%
LAD290.9000.78%
AN210.000-2.38%
GPI353.670-3.2%
ABG203.010-0.68%
SAH76.430-2.32%
TSLA390.7109.08%
GM75.770-1.12%
F11.880-0.2001%
RIVN15.020-1.38%
CYD40.000-1.21%
HMC24.090-0.25%
TM188.710-3.91%
CVNA382.600-13.2%
PAG169.840-1.68%
LAD290.9000.78%
AN210.000-2.38%
GPI353.670-3.2%
ABG203.010-0.68%
SAH76.430-2.32%
TSLA390.7109.08%
GM75.770-1.12%
F11.880-0.2001%
RIVN15.020-1.38%
CYD40.000-1.21%
HMC24.090-0.25%
TM188.710-3.91%
CVNA382.600-13.2%
PAG169.840-1.68%
LAD290.9000.78%
AN210.000-2.38%
GPI353.670-3.2%
ABG203.010-0.68%
SAH76.430-2.32%


New Car Sales

internet leads

Effectively Manage Your Internet Leads with These Proven Strategies

- February 17, 2020
Converting internet leads into car sales is an evolving and extremely challenging process. What worked five, three, or even a year ago isn’t necessarily as effective as it is today....
Sales Language

It’s Time to Modernize your Dealership Sales Language

- February 11, 2020
It’s kind of nostalgic to listen to car salespeople talk with customers on the phone, either in live calls or when leaving voicemails, and hear language that I was taught...
trial closes

What Do Trial Closes Really Accomplish?

- February 11, 2020
Anyone who is familiar with what I teach, or has been exposed to my training for any length of time, knows how I feel about trial closes. Having been associated...
conversation

5 Icebreakers That Will Start a Sale Off Right

- February 10, 2020
Most people are uncomfortable initiating a big purchase, especially a car. No matter how much research they've done before coming to your lot, most customers are shy to start, afraid...
TrueCar

How TrueCar’s Re-Brand Affects Dealers and Car Buyers – Kerri Wise, VP of Industry Relations and Education

- February 6, 2020
In this segment, Kerri Wise, TrueCar's Vice President of Industry Relations and Education, and Jim discuss TrueCar's recent re-brand and how that will ultimately effect the car selling process within...
sales calls

6 Things You Need to Know to Make Good Sales Calls

- February 4, 2020
The cold call isn’t quite dead yet. In fact, with so many people walking around with their primary phones in their hands all the time, sales calls are seeing a...
Proactive Dealer Solutions

Proactive Dealer Solutions Rebrands, Enhances Platform

- February 4, 2020
HUNTERSVILLE, N.C. (Feb. 1, 2020) — Proactive Dealer Solutions (PDS), The BDC Experts, a North American training and consulting company specializing in conversational intelligence, call handling, and coaching, has rebranded...
rewards

Customer Rewards Programs: Do They Work?

- February 3, 2020
The short answer is “yes.” The long answer is “yes, but...” As in, yes, customer rewards programs work, but they often aren’t working up to their potential. This means businesses...
digital

Your Top Digital Strategy for 2020 is in the Dealership

- January 30, 2020
Digital retailing continues to gain ground within the automotive industry. We’ve all seen the news stories sharing the growth of online transactions and new delivery options driven by Carvana, Vroom...
body language

Improve Your Sales Strategy by Avoiding These 3 Body Language Barriers

- January 29, 2020
It’s essential to have a strong pitch. But even before you say a word, you’re already sending signals that can make or break a sale. Though often unconscious, our body...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.