Tag: NADA
What dealers can do better
Alan Ram talks to CBT News about why you don't need more people, you just need your people to do more.
WardsAuto: Customer Retention Comes in Different F&I Packages at Dealerships
Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships.
“The National Automobile Dealers Assn. shows that...
Mark O’Neil’s In-Store “Emotional Roller Coaster”
The car buying process can be pretty fun. It's like going to an amusement park and riding a roller coaster with all the ups...
Millennials’ Impact on Retail and Onboarding Strategies – Tom Carney, Automotive...
Millennials are one of the most unique groups of people we've seen in a long time. They're also one of the most special groups...
Mike Jackson on the Importance of Rural Dealerships
At the 2017 J.D. Power Automotive Forum in New York City a few weeks ago, Mike Jackson (Chairman and CEO of Autonation) had a...
Daily Newscast: Progressive pay plans | Mike Jackson on the Importance...
On Today's CBT Newscast for Thursday April 27, 2017:
Attract, Retain, Motivate with Progressive Strategies and Pay Plans
In this interview with Jennifer Suzuki, President E-Dealer...
Dealers Are Overestimating Trust from Customers
Joe caught up with Patrick McMullen, Sr. VP Strategy & Innovation at MAXDigital, at the J.D.Power Forum New York to find out more about...
The Auto Industry vs. The Border Tax
The automotive industry is making it clear that it is strongly opposed to the so-called border adjustment tax, saying it would raise the cost...
New-Car Dealership Employment Sets Record in 2016
NADA.org: TYSONS, Va. (April 13, 2017) - Employment, wages and payroll at U.S. new-car dealerships all continued to rise in 2016, according to a new...
NADA Predicts Not-Bad 17.1 Million Year for Auto Sales
U.S. automakers and their dealers will sell a forecasted 17.1 million light vehicles this year, not a record, yet nothing to beef about either,...
