Thursday, January 20, 2022
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high mileage vehicles

Car dealers are cashing in on high mileage vehicles

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The chip shortage has caused remarkable pricing and profit shifts for new vehicles industry-wide, with some dealerships charging thousands more than MSRP. The pre-owned market – particularly vehicles three years old and under – is notoriously hot right now also, largely due to limited supply and inflated new car pricing. But new data in a […]
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miles

Fewer Miles Driven in Past Few Months, and How It...

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If you had the occasion to drive anywhere during the March, April, or May this spring, it would’ve been a remarkable difference in traffic volume compared to pre-pandemic traffic. The Federal Highway Administration keeps track of the traffic volume trends in a monthly report for the U.S. Department of Transportation and noted that April experienced […]
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customer retention

Customer Retention: They Have to Like You

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From dealership standpoint, customer retention for the long term is totally dependent on personal relationships with your staff. The question “Would you take your car to the dealer for a repair out of warranty?” is a moot point if the dealership has treated the customer the right way, along the way. Did the customer have […]
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