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live chat

Why You Need a Live Chat Feature on Your Dealership’s Website

If you’ve been browsing almost any industry online in the past few years, you’ve encountered live chat widgets. They typically pop up in the...
Cox Automotive

Cox Automotive Integrates LivePerson Automotive Messaging Platform in Digital Retailing Apps

ATLANTA, Feb. 28, 2019 -- LivePerson Automotive and Cox Automotive announced today that consumers using Cox Automotive Digital Retailing applications will now be able...
live chat

Live Chat vs. Digital Chat

On today's episode of Kain & Company, David Kain discusses the differences between communicating through digital chat and communicating in person through live chat.
Contact At Once!

How Contact at Once! is Enhancing the Retail Shopping Experience

Denise Chudy, General Manager of Contact At Once!, joins Jim Fitzpatrick at The NADA Show to talk about how the team at Contact at...

Connecting with Your Customers Instantly Has Become a Vital Factor for...

 With the variety of ways to connect with customers, on a multitude of platforms, data is showing a strong pull to the growing appeal...
rear view mirror

CBT News – December 28, 2015

On today's show: Is tech so confusing, customers are getting turned off by vehicles that have it? We’ll tell you what J.D Power found...
Todd Smith

CBT News – December 21, 2015

On today's show: Todd Smith, former Dealer Principal and now CEO of ActivEngage explains if the live chat process you’re using hurts your team more...