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Lee Harkins Fixed-Ops

How your fixed-ops department can turn service patrons into life-long customers

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On today’s show, Lee Harkins joins host Jim Fitzpatrick to discuss the latest trends in fixed-ops. Harkins is the President and CEO of M5...
Lee Harkins

The Approach Lee Harkins Says Most Dealers are Missing in Fixed-Ops

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On today’s show, we’re pleased to welcome back Lee Harkins, President and CEO of M5 Management Services. In this segment, Lee and Jim discuss...
newscast

Week In Review: How to Get the Most Value From Your...

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CBT News Week In Review for Friday, September 6th, 2019: How to Get the Most Value From Your Vendors, Employees, and Marketing Processes - Glenn...
Lee Harkins

Usher in the Next Generation of Service Technicians with These Proven...

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According to NADA, the auto retail industry needs to fill and replace 76,000 technician jobs each year in order to offset the pace of...

Usher in the Next Generation of Service Technicians with These Proven...

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Today on CBTNews.com - Thursday, September 5th, 2019: Usher in the Next Generation of Service Technicians with These Proven Strategies – Lee Harkins, M5 Management...