Tag: john fairchild
Auto Retail’s Big Trends and Takeaways from the First Half of 2019
We are only six months into 2019, and there are already significant trends and takeaways for automotive industry analysts and dealers to dig into....
Building A Vibrant Service Department
Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt...
Improve Your Sales Strategy by Avoiding These 3 Body Language Barriers
It’s essential to have a strong pitch. But even before you say a word, you’re already sending signals that can make or break a...
Four Conflict Scenarios You Will Encounter at Your Dealership And How to Deal with...
Conflict is inevitable. Every individual that works in —and outside of—your dealership has thoughts and opinions that were shaped by their life experience. Since...
How Long Should It Take To Prepare A Sale-Ready Vehicle? – Dennis McGinn, CEO...
Every dealer knows that the profitability of your used-car inventory largely depends on the speed and efficiency of your reconditioning team. So much so,...
What a Healthy Relationship Between Sales and F&I Can Do for...
On this week's episode of F&I Today, Becky Chernek talks to Frank Crinite of Piazza Honda of Springfield about his relationship with the F&I...
Utilizing Modern Technology in Auto Retail
On this week's episode of Straight Talk, David Lewis talks about why you should take advantage of modern technology and utilize services such as...
Fanatical Customer Care
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...
Become Your Own “One-A-Day Vitamin”
Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...
