TSLA385.540-11.14%
GM79.380-4.38%
F14.475-0.475%
RIVN15.440-0.29%
CYD49.220-4.23%
HMC26.540-0.17%
TM174.000-1.78%
CVNA68.430-1.18%
PAG181.4451.245%
LAD306.6202.75%
AN194.530-0.47%
GPI331.2502.96%
ABG200.750-0.29%
SAH85.3100.49%
TSLA385.540-11.14%
GM79.380-4.38%
F14.475-0.475%
RIVN15.440-0.29%
CYD49.220-4.23%
HMC26.540-0.17%
TM174.000-1.78%
CVNA68.430-1.18%
PAG181.4451.245%
LAD306.6202.75%
AN194.530-0.47%
GPI331.2502.96%
ABG200.750-0.29%
SAH85.3100.49%
TSLA385.540-11.14%
GM79.380-4.38%
F14.475-0.475%
RIVN15.440-0.29%
CYD49.220-4.23%
HMC26.540-0.17%
TM174.000-1.78%
CVNA68.430-1.18%
PAG181.4451.245%
LAD306.6202.75%
AN194.530-0.47%
GPI331.2502.96%
ABG200.750-0.29%
SAH85.3100.49%


john fairchild

Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO Strategy

- July 30, 2019
 Generate More Fixed Ops Revenue Using John Fairchild's 5 Step TO Strategy VIDEO TRANSCRIPT:  Jim Fitzpatrick: Thanks so much, John, for joining us. John Fairchild: Yes, sir! Jim Fitzpatrick: Yeah. You had an article...
newscast

Week In Review: How Dealerships Can Adapt to Changes in Consumer Demand | The Importance of Having Return Customers in the Service Drive | Common Leadership Challenges that Managers Face

- May 10, 2019
CBT News Week In Review for May 10th, 2019: How Dealerships Can Adapt to Changes in Consumer Demand - Brian Finkelmeyer, vAuto Auto sales were reported down for most manufacturers in the...
return customers

The Importance of Having Return Customers in the Service Drive – John Fairchild, Fixed-Ops Expert

- May 7, 2019
According to Cox Automotive’s latest study, Opportunities to Build Customer Loyalty, an estimated 70 percent of consumers who purchased or leased from a dealer did not return for service in...
newscast

The Importance of Having Return Customers in the Service Drive – John Fairchild | Tesla Scrambles to Raise Funds with Bond and Stock Sale | Customer Retention: They Have to Like You

- May 7, 2019
Today on CBTNews.com - Tuesday, May 7th, 2019: The Importance of Having Return Customers in the Service Drive - John Fairchild, Fixed-Ops Expert According to Cox Automotive’s latest study, Opportunities to Build...
newscast

Week In Review: Overcoming the Service Technician Drought | How to Effectively Handle Leads and Manage Your BDC | Dealer Pain Points and Fiat Leaving the U.S. Market

- April 19, 2019
CBT News Week In Review for Friday, April 19th, 2019:  How Dealerships Can Overcome the Service Technician Drought - John Fairchild, Fixed-Ops Expert Every dealer knows that there is a lack of...
newscast

How Dealerships Can Overcome the Service Technician Drought – John Fairchild | How To Properly Use Social Media To Build Your Talent Pool | Your Dealership’s Community Partnership

- April 15, 2019
Today on CBTNews.com - Monday, April 15th, 2019: How Dealerships Can Overcome the Service Technician Drought - John Fairchild, Fixed-Ops Expert Every dealer knows that there is a lack of good service...
technician drought

How Dealerships Can Overcome the Service Technician Drought – John Fairchild, Fixed-Ops Expert

- April 15, 2019
Every dealer knows that there is a lack of good service technicians in the fixed-ops department. So how can dealership’s proactively prepare themselves to make the best of this situation?...
newscast

Week In Review: How to Maximize the Profitability of Your Fleet Vehicles | How to Hold on to Front-End Gross and Improve the Overall Health of your Dealership | Four Predictions for the Future from Cox Automotive’s Mobility Study

- February 1, 2019
CBT News Week In Review for Friday, February 1st, 2019: How to Hold on to Front-End Gross and Improve the Overall Health of your Dealership - Brian Benstock, Paragon Honda Dealers across...

The Importance of Having Return Customers in the Service Drive | How To Avoid Dead-End Marketing Strategies At Your Dealership? | Ford Sales Decline for a Fourth Straight Quarter

- January 30, 2019
Today on CBTNews.com - Wednesday, January 30th, 2019: The Importance of Having Return Customers in the Service Drive - John Fairchild, Fixed-Ops Expert According to Cox Automotive’s latest study, Opportunities to Build...
newscast

How Career Path Models Can Curb Employee Turnover in Fixed-Ops | The Economic Facts for Automated Recon | Is it Time to Update Your Phone Script? Here’s What it Should Include

- September 24, 2018
Today on CBTNews.com - Monday, September 24th, 2018: How Career Path Models Can Curb Employee Turnover in Fixed-Ops - John Fairchild Frequent employee turnover is something every dealership tries to avoid, especially...