TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


john fairchild

Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO Strategy

- July 30, 2019
 Generate More Fixed Ops Revenue Using John Fairchild's 5 Step TO Strategy VIDEO TRANSCRIPT:  Jim Fitzpatrick: Thanks so much, John, for joining us. John Fairchild: Yes, sir! Jim Fitzpatrick: Yeah. You had an article...
newscast

Week In Review: How Dealerships Can Adapt to Changes in Consumer Demand | The Importance of Having Return Customers in the Service Drive | Common Leadership Challenges that Managers Face

- May 10, 2019
CBT News Week In Review for May 10th, 2019: How Dealerships Can Adapt to Changes in Consumer Demand - Brian Finkelmeyer, vAuto Auto sales were reported down for most manufacturers in the...
return customers

The Importance of Having Return Customers in the Service Drive – John Fairchild, Fixed-Ops Expert

- May 7, 2019
According to Cox Automotive’s latest study, Opportunities to Build Customer Loyalty, an estimated 70 percent of consumers who purchased or leased from a dealer did not return for service in...
newscast

The Importance of Having Return Customers in the Service Drive – John Fairchild | Tesla Scrambles to Raise Funds with Bond and Stock Sale | Customer Retention: They Have to Like You

- May 7, 2019
Today on CBTNews.com - Tuesday, May 7th, 2019: The Importance of Having Return Customers in the Service Drive - John Fairchild, Fixed-Ops Expert According to Cox Automotive’s latest study, Opportunities to Build...
newscast

Week In Review: Overcoming the Service Technician Drought | How to Effectively Handle Leads and Manage Your BDC | Dealer Pain Points and Fiat Leaving the U.S. Market

- April 19, 2019
CBT News Week In Review for Friday, April 19th, 2019:  How Dealerships Can Overcome the Service Technician Drought - John Fairchild, Fixed-Ops Expert Every dealer knows that there is a lack of...
newscast

How Dealerships Can Overcome the Service Technician Drought – John Fairchild | How To Properly Use Social Media To Build Your Talent Pool | Your Dealership’s Community Partnership

- April 15, 2019
Today on CBTNews.com - Monday, April 15th, 2019: How Dealerships Can Overcome the Service Technician Drought - John Fairchild, Fixed-Ops Expert Every dealer knows that there is a lack of good service...
technician drought

How Dealerships Can Overcome the Service Technician Drought – John Fairchild, Fixed-Ops Expert

- April 15, 2019
Every dealer knows that there is a lack of good service technicians in the fixed-ops department. So how can dealership’s proactively prepare themselves to make the best of this situation?...
newscast

Week In Review: How to Maximize the Profitability of Your Fleet Vehicles | How to Hold on to Front-End Gross and Improve the Overall Health of your Dealership | Four Predictions for the Future from Cox Automotive’s Mobility Study

- February 1, 2019
CBT News Week In Review for Friday, February 1st, 2019: How to Hold on to Front-End Gross and Improve the Overall Health of your Dealership - Brian Benstock, Paragon Honda Dealers across...

The Importance of Having Return Customers in the Service Drive | How To Avoid Dead-End Marketing Strategies At Your Dealership? | Ford Sales Decline for a Fourth Straight Quarter

- January 30, 2019
Today on CBTNews.com - Wednesday, January 30th, 2019: The Importance of Having Return Customers in the Service Drive - John Fairchild, Fixed-Ops Expert According to Cox Automotive’s latest study, Opportunities to Build...
newscast

How Career Path Models Can Curb Employee Turnover in Fixed-Ops | The Economic Facts for Automated Recon | Is it Time to Update Your Phone Script? Here’s What it Should Include

- September 24, 2018
Today on CBTNews.com - Monday, September 24th, 2018: How Career Path Models Can Curb Employee Turnover in Fixed-Ops - John Fairchild Frequent employee turnover is something every dealership tries to avoid, especially...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.