Technician inspection videos are among the most powerful trust-building tools in the service department, but only when done right. A rushed, shaky, or confusing video checks a box but does...
Explaining vehicle repairs doesn’t have to be complicated. On the latest episode of Loyalty-Based Sales Strategies, host Jen Suzuki, Founder and President of eDealer Solution, offers service advisors a simple, straightforward, proven...
CBT News is bringing you the latest insights from this year's NADA Show in Las Vegas. Today, Jim Fitzpatrick catches up with Jen Suzuki, president of eDealer Solutions, host of...
One-on-ones are among the most overlooked yet extraordinarily powerful tools for leaders across all industries. In today's episode of CBT NOW, Jen Suzuki, sales trainer and president of eDealer Solutions...
Earlier this week: Pham Nhat Vuong, founder of VinFast, launched V-Green to develop a global EV charging network, aiming to enhance VinFast's market presence and lead in charging station density....
Salespeople at auto dealerships across the country are being urged to brush up on their skills, as 'easy' sales from the past few years may have left them rusty. Today...