JD Power: The two most important areas for profit at your dealership
Survey: Are women drivers happy with your dealership?
Can old dogs still create gross with new processes?
JD Power Vehicle Dependability Study reveals biggest consumer issue:
- Is your dealer website mobile-friendly?
- How online reputation drives your bottom line
Toyota Motor Corporation Models Receive 10 Segment Awards; General Motors Receives Four
COSTA MESA, Calif.: 22 Feb. 2017 — While Lexus and Porsche nameplates lead the industry in vehicle dependability, owners...
On this week’s Friday Rewind, solutions to improve your dealership’s culture, the VP of JD Power says focus on Gen-Z more, and author Scott Stratten discusses delivering customer service
J.D. Power: product specialists improve customer satisfaction
Why this dealer uses high schoolers to help explain technology features
What exactly does Google do for your dealership?
Auto dealers who spend more time explaining new technology features to buyers have more-satisfied customers, according to a new J.D. Power survey.
The 2016 U.S. Sales Satisfaction Index Study released Thursday...
New JD Power study about vehicle technology training
Dealers play a vital role in whether car buyers use the latest in-vehicle technology, even if the customers know it’s in their new...
CBT News October 13, 2016
What you need to know about your vendors security practices
New JD Power study about vehicle technology training
This Week's OEM Headlines