Tag: JD Power
Wholesale used car prices decline 5% year-over-year in April
Wholesale used car prices declined for the first time this year. According to April's latest Manheim Used Vehicle Value Index, prices decreased 3% from...
Car owners less satisfied with aftermarket service providers
The J.D. Power 2023 U.S. Aftermarket Service Index (ASI) Study revealed that overall satisfaction declined year over year in the study’s three segments: quick...
Rising premiums lead to record carrier switching in the auto insurance...
The nation's auto insurers are caught in a cycle of escalating premiums, high inflation, and an increase in defection, J.D. Power's 2023 U.S. Insurance Shopping...
Consumers spend record-breaking amount on new vehicles in Q1
According to a joint prediction from J.D. Power and LMC Automotive, total new vehicle sales for March 2023, including retail and non-retail transactions, are...
Auto manufacturer websites becoming more important to vehicle shoppers, J.D. Power...
TROY, Mich. 9 Jan. 2023 — As auto manufacturer websites become increasingly important to shoppers, overall satisfaction for manufacturer websites is also growing, up...
Colin Carrasquillo: The significance of first party data for marketing teams
Through the end of the year and into 2023, marketing teams must work effectively with dealers to maintain customer engagement. Colin Carrasquillo, the digital...
CarNow partners with F&I leader J.D. Power to further improve digital...
At the start of the week, CBT News was on-site at the 2021 Automotive Analytics & Attribution Summit, to explore the latest innovations in...
J.D. Power’s Tyson Jominy shares his auto retail predictions for Q4
In the third quarter, as record sales and consumer spending declined, we talked to Tyson Jominy, Vice President of Data and Analytics at J.D....
Are the October & November auto forecasts a sign of what’s...
New vehicle sales are expected to slide well into the double digits when October’s sales are reported, according to J.D. Power and LMC Automotive....
Infotainment issues are top problems in newest J.D. Power Initial Quality...
Stellantis brands received accolades with their Ram and Dodge brands taking first and second spots in the 2021 US Initial Quality Study by J.D....