TSLA354.080-22.285%
GM87.7600.54%
F14.6200.21%
RIVN15.740-0.17%
CYD37.430-0.24%
HMC32.670-0.37%
TM197.110-2.76%
CVNA74.5901.16%
PAG219.7700.15%
LAD386.8107.83%
AN212.3605.18%
GPI300.76016.43%
ABG217.2601.85%
SAH81.0001.58%
TSLA354.080-22.285%
GM87.7600.54%
F14.6200.21%
RIVN15.740-0.17%
CYD37.430-0.24%
HMC32.670-0.37%
TM197.110-2.76%
CVNA74.5901.16%
PAG219.7700.15%
LAD386.8107.83%
AN212.3605.18%
GPI300.76016.43%
ABG217.2601.85%
SAH81.0001.58%
TSLA354.080-22.285%
GM87.7600.54%
F14.6200.21%
RIVN15.740-0.17%
CYD37.430-0.24%
HMC32.670-0.37%
TM197.110-2.76%
CVNA74.5901.16%
PAG219.7700.15%
LAD386.8107.83%
AN212.3605.18%
GPI300.76016.43%
ABG217.2601.85%
SAH81.0001.58%


JD Power

aftermarket, ASI, J.D. Power, study

Car owners less satisfied with aftermarket service providers

- May 2, 2023
The J.D. Power 2023 U.S. Aftermarket Service Index (ASI) Study revealed that overall satisfaction declined year over year in the study’s three segments: quick oil changes, full-service maintenance and repair,...
J.D. Power insurance

Rising premiums lead to record carrier switching in the auto insurance market

- May 1, 2023
The nation's auto insurers are caught in a cycle of escalating premiums, high inflation, and an increase in defection, J.D. Power's 2023 U.S. Insurance Shopping Study revealed. The study shows that auto...
used car prices, Jonathan Banks

How far into 2023 will used car prices stay inflated? — Jonathan Banks | J.D. Power

- April 19, 2023
As used car prices remain well above industry norms, more and more dealers are asking how long the trend will last. On this episode of Inside Automotive, CBT News anchor...
J.D. Power lenders

J.D. Power finds brand loyalty a top priority in leasing market

- April 3, 2023
Recent data from Cox Automotive reveals that the average transaction price of a new vehicle in the U.S. in February was $48,763, around $12,000 more than it was five years...
new vehicles J.D. power

Consumers spend record-breaking amount on new vehicles in Q1

- March 23, 2023
According to a joint prediction from J.D. Power and LMC Automotive, total new vehicle sales for March 2023, including retail and non-retail transactions, are anticipated to reach 1,330,700 units, a...
home charging

J.D. Power study shows EV home charging experience impacted by rising costs

- March 17, 2023
According to J.D. Power's 2023 U.S. Electric Vehicle Experience Home Charging Study released on March 16, 2023, the growing EV market has experienced rising electricity rates partly due to the...
declining satisfaction

J.D. Power Customer Service Index reveals declining satisfaction, names Lexus as top brand

- March 10, 2023
In the latest J.D. Power Customer Service Index study, buyers again reported declining satisfaction, the first year-over-year drop since 1995. The negative trend in the consumer experience is echoed in other...

J.D. Power reveals the top awards for the 2023 U.S. EV experience ownership study

- March 1, 2023
The 2023 U.S. electric vehicle experience ownership survey by J.D. Power revealed that, surprisingly, Tesla did not top the list for the best EV ownership experience.  According to J.D. Power, a...
auto manufacturer website satisfaction J.D. Power

Auto manufacturer websites becoming more important to vehicle shoppers, J.D. Power finds

- January 10, 2023
TROY, Mich. 9 Jan. 2023 — As auto manufacturer websites become increasingly important to shoppers, overall satisfaction for manufacturer websites is also growing, up 11 points (on a 1,000-point scale)...
Carrasquillo

Colin Carrasquillo: The significance of first party data for marketing teams

- December 30, 2022
Through the end of the year and into 2023, marketing teams must work effectively with dealers to maintain customer engagement. Colin Carrasquillo, the digital marketing manager for Nielsen, Dodge, Chrysler,...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.