Tag: JD Power
Consumers spend record-breaking amount on new vehicles in Q1
According to a joint prediction from J.D. Power and LMC Automotive, total new vehicle sales for March 2023, including retail and non-retail transactions, are...
J.D. Power study shows EV home charging experience impacted by rising...
According to J.D. Power's 2023 U.S. Electric Vehicle Experience Home Charging Study released on March 16, 2023, the growing EV market has experienced rising...
J.D. Power Customer Service Index reveals declining satisfaction, names Lexus as...
In the latest J.D. Power Customer Service Index study, buyers again reported declining satisfaction, the first year-over-year drop since 1995.
The negative trend in the...
J.D. Power reveals the top awards for the 2023 U.S. EV...
The 2023 U.S. electric vehicle experience ownership survey by J.D. Power revealed that, surprisingly, Tesla did not top the list for the best EV...
Auto manufacturer websites becoming more important to vehicle shoppers, J.D. Power...
TROY, Mich. 9 Jan. 2023 — As auto manufacturer websites become increasingly important to shoppers, overall satisfaction for manufacturer websites is also growing, up...
Colin Carrasquillo: The significance of first party data for marketing teams
Through the end of the year and into 2023, marketing teams must work effectively with dealers to maintain customer engagement. Colin Carrasquillo, the digital...
CarNow partners with F&I leader J.D. Power to further improve digital...
At the start of the week, CBT News was on-site at the 2021 Automotive Analytics & Attribution Summit, to explore the latest innovations in...
J.D. Power’s Tyson Jominy shares his auto retail predictions for Q4
In the third quarter, as record sales and consumer spending declined, we talked to Tyson Jominy, Vice President of Data and Analytics at J.D....
Are the October & November auto forecasts a sign of what’s...
New vehicle sales are expected to slide well into the double digits when October’s sales are reported, according to J.D. Power and LMC Automotive....
Infotainment issues are top problems in newest J.D. Power Initial Quality...
Stellantis brands received accolades with their Ram and Dodge brands taking first and second spots in the 2021 US Initial Quality Study by J.D....
