TSLA411.1704.74%
GM84.0702.57%
F14.790-0.05%
RIVN16.680-0.08%
CYD51.8301.8%
HMC26.9700.53%
TM180.2205.27%
CVNA68.9004.8%
PAG180.070-0.89%
LAD308.520-4.86%
AN193.3901.86%
GPI325.7400.41%
ABG199.5500.02%
SAH83.710-0.9%
TSLA411.1704.74%
GM84.0702.57%
F14.790-0.05%
RIVN16.680-0.08%
CYD51.8301.8%
HMC26.9700.53%
TM180.2205.27%
CVNA68.9004.8%
PAG180.070-0.89%
LAD308.520-4.86%
AN193.3901.86%
GPI325.7400.41%
ABG199.5500.02%
SAH83.710-0.9%
TSLA411.1704.74%
GM84.0702.57%
F14.790-0.05%
RIVN16.680-0.08%
CYD51.8301.8%
HMC26.9700.53%
TM180.2205.27%
CVNA68.9004.8%
PAG180.070-0.89%
LAD308.520-4.86%
AN193.3901.86%
GPI325.7400.41%
ABG199.5500.02%
SAH83.710-0.9%


JD Power

Kristin Kolodge joins CBT Now to discuss J.D. Power's customer satisfaction study, and why new vehicle scores decreased in 2023.

Declining customer satisfaction and what dealers should do — Kristin Kolodge | J.D. Power

- August 3, 2023
Overall satisfaction with new vehicles is declining, according to the recently released U.S. Automotive Performance, Execution and Layout (APEAL) study released by J. D. Power. On this episode of CBT...
Featured Daily Automotive News
Stellantis

Weekly roundup: Stellantis posts record earnings, Tesla’s 7-year financing, new AI solutions from J.D. Power

- July 28, 2023
Earlier this week: Stellantis reported record-breaking earnings of $12.1 billion, a 37% increase in net profit, and a 12% year-over-year revenue growth to $109 billion for the first half of...
Articles Daily Automotive News
J.D. Power has announced a new partnership with data analytics firm Palantir Technologies to create new artificial intelligence solutions.

J.D. Power, Palantir to partner on artificial intelligence tools for dealers, OEMs

- July 25, 2023
J.D. Power has announced a new partnership with data analytics firm Palantir Technologies to create artificial intelligence solutions for the car business. In a press release, the two companies stated that...
Articles Headlines
Car owner satisfaction declined for the second year in a row in 2023, according to the J.D. Power APEAL study.

Car owner satisfaction declines for second year in J.D. Power study

- July 21, 2023
Car owner satisfaction declined for the second year in a row, according to the J.D. Power Automotive Performance, Execution and Layout (APEAL) Study. It is the first time in nearly three...
Articles Headlines
On this edition of CBT Now, Jim Fitzpatrick speaks with J.D. Power's Tyson Jominy about the current state of the U.S. new car market.

Where does the new car market stand today? — Tyson Jominy | J.D. Power

- July 20, 2023
On this edition of CBT Now, Jim Fitzpatrick speaks with Tyson Jominy, the Vice President of Data and Analytics at J.D. Power, about the current state of the U.S. new...
Sales & Marketing CBT Now
A new J.D. Power report indicates that electric vehicle drivers have grown increasingly frustrated over OEM-created apps

Consumers rank OEM electric vehicle apps low in J.D. Power study

- May 30, 2023
A new J.D. Power report indicates that electric vehicle drivers have grown increasingly frustrated over OEM-created apps, which they often rely on for a plethora of vital services. The report notes...
Articles Headlines
The year-over-year declines in wholesale used car prices indicate a return to pre-pandemic conditions rather than waning demand.

Wholesale used car prices decline 5% year-over-year in April

- May 5, 2023
Wholesale used car prices declined for the first time this year. According to April's latest Manheim Used Vehicle Value Index, prices decreased 3% from March and 4.4% from a year...
Headlines Articles
aftermarket, ASI, J.D. Power, study

Car owners less satisfied with aftermarket service providers

- May 2, 2023
The J.D. Power 2023 U.S. Aftermarket Service Index (ASI) Study revealed that overall satisfaction declined year over year in the study’s three segments: quick oil changes, full-service maintenance and repair,...
Headlines Articles
J.D. Power insurance

Rising premiums lead to record carrier switching in the auto insurance market

- May 1, 2023
The nation's auto insurers are caught in a cycle of escalating premiums, high inflation, and an increase in defection, J.D. Power's 2023 U.S. Insurance Shopping Study revealed. The study shows that auto...
Headlines Articles
used car prices, Jonathan Banks

How far into 2023 will used car prices stay inflated? — Jonathan Banks | J.D. Power

- April 19, 2023
As used car prices remain well above industry norms, more and more dealers are asking how long the trend will last. On this episode of Inside Automotive, CBT News anchor...
Sales & Marketing Inside Automotive


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