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CBT News – August 5, 2015

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On today's show: - Scott Pechstein, VP of Sales for Autobytel, explains why it's important to consider gross when it comes to ROI - Sales Tip...

CBT News – July 17, 2015

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On today's show: - Phil Sura, VP of Sales at Unity Works Media, discusses the latest trends in customer brand loyalty - DealerRater CEO Gary Tucker...

CBT News – July 15, 2015

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On today's show: - Phil Sura, VP of Sales at Unity Works Media, discusses the latest trends in customer brand loyalty for new cars - Sales...

CBT News – July 10, 2015

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On today's show: - Grant Cardone shares the biggest mistake sales people are making - Selly Automotive CEO Zack Klempf discusses the latest mobile CRM trends -...

CBT News – July 8, 2015

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On today's show: - Grant Cardone shares the biggest mistake sales people are making and how you can fix it - Sales Tip of the Day...

CBT News – July 2, 2015

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On today's show: - NY Times best selling author, sales trainer, and entrepreneur Grant Cardone explains who should answer the phone at your store - How...
Sales Lead

Dragging Heels On Sales Lead Follow-Up Can Kill Dealerships

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Your people must take a disciplined, structured approach to following up on leads by phone or online. BY GRANT CARDONE The landscape of the automotive industry has changed dramatically since I started out selling cars 32 years ago. You used to get most of your leads from people walking onto your showroom floor who were […]
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CBT News – June 30, 2015

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On today's show: - Grant Cardone explains whether a sales or BDC member should answer the phone at your dealership - Sales Tip of the Day...

CBT News – June 18, 2015

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On today's show: - eLEND Solutions' Pete MacInnis is back in the stdio to continue his conversation on the CFPB changes and whether they are...
Phone Skills

Phone Skills Remain Critical In An Era Of Digital Marketing...

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Dealerships cannot fail to strategize phone connections with customers and prospects, or to follow key rules. BY GRANT CARDONE We all know about instantaneous connection of the planet via the Internet. Social media like Twitter, Facebook, Google+, YouTube and LinkedIn – plus new streaming content like Meerkat (I am No. 9 in the world!) and […]
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