The key to closing deals underwater
The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
finance and insurance
CBT News announces inaugural Remarkable Leaders in F&I honorees
ATLANTA, Georgia (April 9, 2026)—CBT News, the dealer community's No. 1 resource for in-depth interviews and news coverage, is pleased to announce the winners of the CBT News Remarkable Leaders...
Closing the gap between F&I and service
Dealerships can increase customer satisfaction and drive long-term profits by improving communication between finance and insurance (F&I) and service departments, Paul Brown, Vice President of Ascent Dealer Services, said on...
Profit participation pressures reshape dealership warranty strategies
Dealerships across the country are reassessing lifetime limited warranty programs as rising repair costs and shifting profit participation dynamics begin to impact long-term performance. During today’s Training Camp episode, Rob...
Driving profits when service contracts fall short
To improve F&I results, dealerships need to address a widening performance gap, according to VP of Ascent Dealer Services, Paul Brown. On the latest episode of F&I Today, Brown attributes...
Coaching sales teams strengthens F&I results and customer trust
F&I managers who actively coach and support their sales teams can especially improve customer satisfaction, deal flow, and profitability. Paul Brown, Vice President of Ascent Dealer Services, emphasizes that sharing...
Boost F&I profits with targeted ancillary strategies
Maximizing F&I product sales can transform both dealership profits and long-term vehicle value. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, provides actionable strategies...
F&I menu strategies that drive customer trust and dealer profits
Menus are a critical touchpoint in the F&I process. On today's episode of F&I Today, Ascent Dealer Services VP Paul Brown shares proven techniques for creating and presenting F&I menus...
Ryan Hanlon on how hybrid reinsurance structures protect dealer earnings
Navigating dealer profit participation can be overwhelming, with opaque fees and a limited understanding of reinsurance options. On this episode of Training Camp, Ryan Hanlon, Vice President of Distribution at...
How dealers can boost profitability by mastering objections
Every dealership faces the same challenge: how to navigate the inevitable “no” in the F&I office. The key isn’t to argue, it’s to understand what the objection really means. On...
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