TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


finance and insurance

Why protection products are essential in modern F&I

Why protection products are essential in modern F&I

- May 28, 2026
Paul Brown, Vice President of Training and Development at Ascent Dealer Services, says dealerships must rethink finance and insurance (F&I) as rising vehicle prices, repair costs, and longer loan terms...
pre-framing

How pre-framing helps dealers improve F&I close rates

- May 21, 2026
As dealership customers become more payment-sensitive and less tolerant of friction, finance and insurance departments face growing pressure to modernize how they present products and build trust. During the latest episode...
Inside Auto Gallery Chevy engineered turnaround strategy

Inside Auto Gallery Chevy’s engineered turnaround strategy

- May 19, 2026
As dealerships face staffing shortages, AI disruptions, and changing customer expectations, many leaders are seeking the key to turning around underperforming stores. For one Chevrolet GMC dealership, the solution boiled...
Remarkable Leaders in F&I honoree: Rodney Flood | Toyota of Cedar Park

Remarkable Leaders in F&I honoree: Rodney Flood | Toyota of Cedar Park

- May 14, 2026
CBT News is proud to highlight the F&I professionals elevating standards within their dealerships and advancing the industry. This year's inaugural Remarkable Leaders in F&I honorees showcase the best practices...
Why 'decision fatigue' is killing your F&I gross

Why ‘decision fatigue’ is killing your F&I gross

- May 14, 2026
Buying a car demands more decisions than many customers expect. By the time they sign the purchase agreement, "decision fatigue" has set in. They have already negotiated a price, settled...
Transparency trouble

Transparency trouble: How top dealers win trust from the start

- April 23, 2026
The automotive retail industry is facing a transparency tipping point. Today's car buyers are better informed than any previous generation, and they are losing patience with dealerships that still rely...
F&I leader Evan Walters urges accountability and early deal involvement to drive sales.

The trick top finance performers use to drive up performance 

- April 21, 2026
Sales performance continues to be shaped by new technology but that can also introduce gaps in execution and accountability that go all the way to the top. On this episode of...
Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in values and how dealerships can protect themselves and customers with gap insurance.

The key to closing deals underwater

- April 16, 2026
The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...
CBT News announces inaugural Remarkable Leaders in F&I honorees

CBT News announces inaugural Remarkable Leaders in F&I honorees

- April 9, 2026
ATLANTA, Georgia (April 9, 2026)—CBT News, the dealer community's No. 1 resource for in-depth interviews and news coverage, is pleased to announce the winners of the CBT News Remarkable Leaders...
F&I Service

Closing the gap between F&I and service

- April 9, 2026
Dealerships can increase customer satisfaction and drive long-term profits by improving communication between finance and insurance (F&I) and service departments, Paul Brown, Vice President of Ascent Dealer Services, said on...