TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%


finance and insurance

Transparency trouble

Transparency trouble: How top dealers win trust from the start

- April 23, 2026
The automotive retail industry is facing a transparency tipping point. Today's car buyers are better informed than any previous generation, and they are losing patience with dealerships that still rely...
F&I leader Evan Walters urges accountability and early deal involvement to drive sales.

The trick top finance performers use to drive up performance 

- April 21, 2026
Sales performance continues to be shaped by new technology but that can also introduce gaps in execution and accountability that go all the way to the top. On this episode of...
Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in values and how dealerships can protect themselves and customers with gap insurance.

The key to closing deals underwater

- April 16, 2026
The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...
CBT News announces inaugural Remarkable Leaders in F&I honorees

CBT News announces inaugural Remarkable Leaders in F&I honorees

- April 9, 2026
ATLANTA, Georgia (April 9, 2026)—CBT News, the dealer community's No. 1 resource for in-depth interviews and news coverage, is pleased to announce the winners of the CBT News Remarkable Leaders...
F&I Service

Closing the gap between F&I and service

- April 9, 2026
Dealerships can increase customer satisfaction and drive long-term profits by improving communication between finance and insurance (F&I) and service departments, Paul Brown, Vice President of Ascent Dealer Services, said on...
Profit participation pressures reshape dealership warranty strategies

Profit participation pressures reshape dealership warranty strategies

- April 7, 2026
Dealerships across the country are reassessing lifetime limited warranty programs as rising repair costs and shifting profit participation dynamics begin to impact long-term performance. During today’s Training Camp episode, Rob...
Driving profits when service contracts fall short | Paul Brown

Driving profits when service contracts fall short

- April 2, 2026
To improve F&I results, dealerships need to address a widening performance gap, according to VP of Ascent Dealer Services,  Paul Brown. On the latest episode of F&I Today, Brown attributes...
Coaching sales teams strengthens F&I results and customer trust

Coaching sales teams strengthens F&I results and customer trust

- March 19, 2026
F&I managers who actively coach and support their sales teams can especially improve customer satisfaction, deal flow, and profitability. Paul Brown, Vice President of Ascent Dealer Services, emphasizes that sharing...
ancillary

Boost F&I profits with targeted ancillary strategies

- March 12, 2026
Maximizing F&I product sales can transform both dealership profits and long-term vehicle value. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, provides actionable strategies...
F&I menu

F&I menu strategies that drive customer trust and dealer profits

- March 5, 2026
Menus are a critical touchpoint in the F&I process. On today's episode of F&I Today, Ascent Dealer Services VP Paul Brown shares proven techniques for creating and presenting F&I menus...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.