The chip shortage and how F&I is being impacted
In a year when dealers have been looking forward to trying to put the worst of the pandemic behind them, now there is a new crisis, and one that many...
TSLA406.42017.5202%
GM82.2354.185%
F12.9600.5201%
RIVN17.4350.545%
CYD43.0900.7681%
HMC25.2650.905%
TM219.3906.53%
CVNA395.29533.05501%
PAG162.8206.8%
LAD286.90012.03%
AN209.17010.88%
GPI351.36515.885%
ABG213.5159.425%
SAH71.1503.78%
TSLA406.42017.5202%
GM82.2354.185%
F12.9600.5201%
RIVN17.4350.545%
CYD43.0900.7681%
HMC25.2650.905%
TM219.3906.53%
CVNA395.29533.05501%
PAG162.8206.8%
LAD286.90012.03%
AN209.17010.88%
GPI351.36515.885%
ABG213.5159.425%
SAH71.1503.78%
TSLA406.42017.5202%
GM82.2354.185%
F12.9600.5201%
RIVN17.4350.545%
CYD43.0900.7681%
HMC25.2650.905%
TM219.3906.53%
CVNA395.29533.05501%
PAG162.8206.8%
LAD286.90012.03%
AN209.17010.88%
GPI351.36515.885%
ABG213.5159.425%
SAH71.1503.78%
F&I
Things to consider when hiring an inexperienced F&I manager
Staffing the F&I department can be a tricky minefield to navigate. Do you hire from within and train someone up from sales or do you go to an outside hire,...
Four tips for a top-notch virtual F&I sales experience
Many industry experts are predicting that a slow exit from the worst of the COVID-19 pandemic and its effects on dealerships will force many to continue a trend towards offering...
Attempted auto loan fraud skyrockets through 2020
Insecurity and joblessness during the initial months of the COVID-19 pandemic are being blamed for a drastic increase in auto loan fraud activity. According to data from AI and data...
How dealers can prevent defecting first-time lease customers
Half of first-time mass market-brand lease customers do not pursue another lease from the same company when their lease term ends, according to the J.D. Power 2021 US End of Lease...
How digital integration has affected F&I profits at the dealership level – Chad Ammons
Today on CBT News, host Jim Fitzpatrick is joined by Chad Ammons, Vice President, Global & Digital Experience for Assurant. Ammons joins the show to discuss the latest trends in...
How digital retailing adoption has allowed auto dealers to streamline the F&I process – Scot Eisenfelder
What are the top priorities for F&I offices in the current automotive market? Today on CBT News, we answer this question with Scot Eisenfelder, Sr. Vice President of Strategy &...
Manage customers’ F&I time expectations with 3 simple strategies
One of the most delicate balancing acts in the sales process is dealing with the amount of time it takes to actually deliver the car to the buyer. Dealership personnel...
Making customer-pleasing changes to the F&I process
After spending an average of more than 14 hours researching vehicles online, the 2020 Cox Automotive Car Buyer Journey reveals that less than half of car buyers are satisfied with...
Work-life balance in F&I: It’s easier than you think
‘Work-Life balance? In a dealership? Not a chance…’
That was an actual quote from a friend of mine who has worked in the F&I world since the early 80’s. She laughed...
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