Wednesday, November 25, 2020
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F&I office

3 Ways to Make Sure Your F&I Office is Ready (and...

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Millions of people nationwide have likely had anything BUT buying a car on their mind for the last 2 months but as states start to ease restrictions on car sales, dealership showrooms will become busier. Lots will have traffic again and inventory will slowly start to move. F&I departments will come to life as well. […]
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family

3 Easy Ways to Be a Family-Friendly F&I Office

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When families come to the dealership looking to buy their next van or SUV, it can be a tough balancing act for sales to manage. Kids running around the showroom, jumping in and out of cars…it can be challenging to say the least. For those of us with kids of our own, we have been […]
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F&I managers

Turning Pet Peeves into Positives

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Pet peeves. We’ve all got ‘em. They course through our veins and pick at our last nerve. Most of us keep them to ourselves, never really letting the world know the very things that drive us nuts. Maybe you think it’s easier to just bite your lip and keep your mouth shut – but where’s […]
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F&I Office

5 Simple Ways to WOW Buyers in the F&I Office

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Dealers know that the one part of the car buying process that their customers dislike the most is the having to go into the F&I office. Maybe it was years of hard sales tactics, less-than-ethical practices, or awful caricatures of grizzled and brash F&I managers pushing through paperwork at a dizzying pace that made this […]
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F&I

How Today’s Connected Car Buyer Has Changed F&I… For the Better.

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Twenty years ago a F&I manager was one of the most respected and sometimes feared person at the dealership. They could make or break your deal often within a few seconds of running the credit report. If the sales manager gave up all his front end profit, the F&I manager had to save the back-end […]
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