No one likes being ‘sold’. We all shrink away when we hear something that even remotely sounds like a sales pitch and in F&I, it’s easy to feel like that’s...
When families come to the dealership looking to buy their next van or SUV, it can be a tough balancing act for sales to manage. Kids running around the showroom,...
On this week's episode of F&I Today, Becky Chernek explains why the F&I manager at your dealership should be active on social media and implement it as a part of...
On today's Tip of the Day, Becky Chernek talks about the benefits of bringing in an F&I Manager in order to get a second opinion on a deal before finalizing...
As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new year always seems to be a...
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking sales tactics and less-than-honest disclosures of...
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about...
There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’. Ever. It is the most dreaded...
‘We have to let you go. Clean out your desk and hand in your keys’.
There isn’t a manager on the planet that has not dreaded having to say those words...
Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or any salesperson for that matter). It can decimate a commission check, it can lead...