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F&I

A simple shift in wording can bring better closes in F&I

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No one likes being ‘sold’. We all shrink away when we hear something that even remotely sounds like a sales pitch and in F&I,...
family

3 Easy Ways to Be a Family-Friendly F&I Office

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When families come to the dealership looking to buy their next van or SUV, it can be a tough balancing act for sales to...
F&I manager

Is Your F&I Manager on Social Media?

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 On this week's episode of F&I Today, Becky Chernek explains why the F&I manager at your dealership should be active on social media and...
f&i manager

Getting the F&I Manager Involved

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 On today's Tip of the Day, Becky Chernek talks about the benefits of bringing in an F&I Manager in order to get a second...
F&I manager

Time for a New F&I Manager? 4 Intangibles to Look For

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As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new...
F&I

5 Unethical F&I Practices That Could Sink Your Dealership

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It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
F&I

Personality or Sales Ability? Which is More Important for F&I Success?

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Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing...
cash

Converting the Cash Buyer in F&I – It Could Be Easier...

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There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’....
F&I manager

Signs That It’s Time to Fire Your F&I Manager

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‘We have to let you go. Clean out your desk and hand in your keys’. There isn’t a manager on the planet that has not...
F&I

How to Reduce Chargebacks in F&I – 3 Simple Strategies Can...

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Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or  any salesperson for that matter). It can decimate...