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Leadership expert Mike Robbins on staying focused and ramping up for...

The holiday season can be jam-packed with sales and added stress and right now, many of you may be in the thick of it....
collision center

Maximize revenue in the collision center with lean production practices

Collision centers are typically viewed as a standalone business for car dealers that act as a supporting, customer service-oriented role. Their value is often...

Three ways to improve auto technician satisfaction

Are auto technicians happy with their jobs? Not for the most part. A recent survey shows that automotive service technicians rate their average career...

CBT News – June 26, 2015

On today's show: - Richard Holland, Managing Director of AutoPoint, discusses why your technicians might be unhappy - Curt Zondervan of No Pressure Selling explains how...

CBT News – June 22, 2015

On today's show: - Managing Director of AutoPoint, Richard Holland, discusses what might be making your technicians unhappy - Sales Tip of the Day with Jeff Cowan on...