At the 2026 NADA Show in Las Vegas, CBT News is reporting directly from the show floor, giving dealers and industry professionals firsthand insights into the future of automotive retail....
As operating costs rise and fixed operations take on greater importance, more dealerships are turning to credit card surcharging as a way to protect margins. Industry estimates suggest that roughly...
Dealerships are facing tighter margins, rising transaction costs, and increasing compliance scrutiny. As a result, payments are drawing renewed attention across automotive retail. We spoke with Amberly Allen, managing partner...
Dealers nationwide struggle with "dirty data" in their CRM and DMS systems, which often limits dealerships' marketing potential and causes customer miscommunications.
In today's episode of Inside Automotive, Brooke Furniss, Founder...
The service drive has become a key profit center for dealerships in recent years.
In 2023, U.S. new-vehicle dealerships wrote 264.3 million repair orders, slightly down from 265.8 million in 2022,...
The pandemic years changed the landscape of many markets, especially the used car marketplace. According to an eLEND survey, “Almost 80% of auto dealers said that the pandemic accelerated their...
On this edition of Inside Automotive, we’re pleased to welcome Mike Trasatti, Chief Executive Officer of DealerBuilt, one of the country’s leading DMS providers for auto dealers. Today, Trasatti and anchor...
With NADA around the corner, it’s a great time to take a look at DMS options. I’m often asked what dealers should look for when considering a DMS switch. In...
In a time where a chip shortage has led to a decline in inventory available and an increase in vehicle acquisition costs, having a well-rounded CRM can boost efficiency in...
The Digital Dealer Conference and Expo kicked off yesterday and if you’re attending, you’ll be hearing from some great experts like the President and CEO of Force Marketing, John Fitzpatrick....