TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


Dealership Management

dealers

The New Normal: Turning Good Dealers Into Great Dealers

- December 4, 2019
Going from good to great requires building a customer-centric dealership organization.  Customer-centricity is a requirement for the New Normal, which is critical to improving business performance and long-term profitability. With defined...
Management & Leadership Auto News
business

So You Want to Sell Your Business

- December 4, 2019
If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you have decided to sell your business, and you...
Management & Leadership Auto News
strike

What Clift Buick GMC is Doing to Overcome the Challenges of the GM Workers Strike

- November 27, 2019
On today’s show, we’re pleased to welcome Garry Clift, owner and president of Clift Buick GMC in Adrian, Michigan. He and Jim discuss the aftermath of the GM workers strike,...
Management & Leadership Daily Automotive News
marketing

Why Dealers Should Invest More of Their Time into Important Marketing Decisions

- November 25, 2019
If you are a Dealer and you are currently delegating your advertising and marketing, stop it! By delegating all of your advertising and marketing responsibilities, you are abdicating the responsibility for...
Management & Leadership Auto News
leadership

Five Ways Dealership Managers Can Improve Their Leadership Skills

- November 20, 2019
A manager's greatest asset is their leadership skills. A good manager motivates their team, can delegate well and inspires long-term retention. While there are a few natural-born managers, the truth is...
Management & Leadership Auto News
team

Six Motivational Quotes Dealers Can Use to Inspire Their Team

- November 13, 2019
Fifty-three percent of workers in the United States are disengaged at the workplace. The numbers have gotten better since 2017, but they are still dismal. The data also reveals that...
Management & Leadership Auto News
Shawn Hays

Chevrolet GM Shawn Hays on Management Styles, Recruiting Strategies, and Industry Disruptors

- November 12, 2019
On today’s show, we welcome back Your Car Guy Shawn Hays, co-founder of Sales Hustler and GM at CMA Colonial Chevrolet in Richmond, VA. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Hi everyone. Jim Fitzpatrick...
Management & Leadership Auto News
distractions

Reducing Distractions and Procrastination for Your Dealership Employees

- November 4, 2019
Distractions and procrastination can eat away at vast chunks of time and resources at a dealership. Eliminating them is essential to creating a positive, productive workplace environment. To do so,...
Management & Leadership Auto News
management

How to Help Women in Retail Advance Into Management

- November 1, 2019
There is no question that gender roles have evolved tremendously throughout the past couple of centuries. For example, in 2017, Ancestry.com pointed out some huge shifts in the gender gap,...
Management & Leadership Auto News
breast cancer awareness

Breast Cancer Awareness Month: How Dealerships and OEMs Across the Country Showed Their Support

- October 28, 2019
From pink key chains to custom Mustangs, car dealerships across the country pitched in to bring awareness to breast cancer this October.  With one in eight women at risk of developing...
Management & Leadership Auto News

Latest Articles

SEO is not enough. How GEO is rewriting the rules of automotive search
Latest Articles 06/01/26

Dealers must act on GEO now as AI shifts car-buying behavior

5 key things killing your service advisor training (and how to fix them)
Latest Articles 06/01/26

5 key things killing your service advisor training (and how to fix them)

What the FTC's warning letters mean for car dealers and their social media teams
Latest Articles 06/01/26

What the FTC’s warning letters mean for car dealers and their social media teams

Why inventory, service, and sales can't operate as separate experiences anymore
Latest Articles 06/01/26

Why inventory, service, and sales can’t operate as separate experiences anymore

Weekly roundup: FTC reveals names of dealers warned over deceptive pricing, New-vehicle sales hold steady in May, Scout Motors to bring 1,200 jobs to new HQ
Latest Articles 05/30/26

Weekly roundup: FTC reveals names of dealers warned over deceptive pricing, New-vehicle sales hold steady in May, Scout Motors to bring 1,200 jobs to new HQ

CBT News heads to Washington, D.C., to host Auto Leadership Summit
Latest Articles 05/29/26

CBT News to host Auto Leadership Summit: Fair Pricing & Compliance June 16 in Washington, D.C.

FTC names the 97 dealerships and groups it warned about deceptive pricing
Latest Articles 05/29/26

FTC names the 97 dealerships and groups it warned about deceptive pricing

Woodhouse Auto Family acquires Ferrari of Denver in Colorado
Latest Articles 05/29/26

Woodhouse Auto Family acquires Ferrari of Denver in Colorado

Stellantis targets Pro One growth, Toyota halts Lexus EV, NHTSA probes Rivian suspension failures
Latest Articles 05/29/26

Stellantis targets Pro One growth, Toyota halts Lexus EV, NHTSA probes Rivian suspension failures

Stellantis Pro One targets 30% growth with commercial vehicle and services expansion
Latest Articles 05/29/26

Stellantis Pro One targets 30% growth with commercial vehicle and services expansion