TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Dealership Management

Jen Suzuki shares the key strategies to create effective video multipoint inspections that boost trust, approvals, and CSI scores.

Get faster approvals, build customer trust with effective video MPIs

- December 15, 2025
Sharing video MPIs with customers can improve service department approval outcomes by nearly 30%. On today's episode of Loyalty-Based Sales Strategies, Jen Suzuki, sales trainer and president of eDealer Solutions,...
Management & Leadership Loyalty-Based Sales Strategies
Paul Brown shares three techniques to alleviate customers' anxiety in the F&I department

3 winning strategies to turn F&I anxiety into a positive experience

- December 11, 2025
Buying a new car is an exciting experience for customers—that is, until they enter the F&I department. On today's episode of F&I Today, Paul Brown, vice president of Ascent Dealer...
F&I Today F&I
Nearly 70% of car buyers trust dealerships, with digital research and in-person visits driving confidence and repeat business.

In-person experience remains key to car buyer trust, Capital One survey finds

- December 10, 2025
On the Dash: Dealer trust among buyers rose to nearly 70%, up from 44% in 2023. Digital tools enhance trust, but in-person experiences drive control, satisfaction, and excitement. Gen Z...
Articles Headlines
Dealer Merchant Services joins Priority Payments, enhancing dealer payment technology, compliance, and digital transaction options.

Amberly Allen on Dealer Merchant Services’ next chapter with Priority Payments

- December 10, 2025
Dealer Merchant Services was recently acquired by Priority Payments. On today's episode of Driving Solutions, Dealer Merchant Services Founder and Managing Partner Amberly Allen discusses the acquisition and what it...
Daily Automotive News Driving Solutions
Strategic planning, Dave Anderson

Dave Anderson on how strategic planning can accelerate dealership success

- December 10, 2025
Dave Anderson, leadership expert and author of Elevate Your Excellence, discusses the second component of strategic planning: strategy. On today’s episode of Lessons and Leadership, Anderson encourages dealers to focus on selecting...
Tips & Training Lessons in Leadership
Sames Auto Group CEO Evelyn Sames shares how the 115-year-old dealership is navigating the modern market and future growth.

Evelyn Sames on guiding a 115-year-old auto group through the modern market

- December 8, 2025
Sames Auto Group is celebrating its 115th anniversary, an incredible milestone in any industry. On today's episode of Inside Automotive, CEO Evelyn Sames discusses how she's steering her family's long-standing...
Management & Leadership Inside Automotive
Jeff Cowan, technicians

How service departments can attract and retain top technicians – Jeff Cowan

- December 8, 2025
What can managers actually do differently, not just to attract, but to keep those talented techs of your service drive? On today’s episode of Service Drive, we’re getting recommendations from...
Management & Leadership Service Drive
700Credit’s Ken Hill explains how a system breach exposed millions of consumer records and how dealers can strengthen cybersecurity defenses.

700Credit’s Ken Hill on recent data breach and what dealers need to know

- December 4, 2025
700Credit, a credit check and compliance provider, suffered a significant data breach in late October, affecting nearly 18,000 dealerships and more than 5.6 million customers. On today's episode of Inside...
Daily Automotive News Inside Automotive
Joe Serra shares Serra Automotive’s $6M hospital donation, leadership transition, and strategies to navigate industry challenges and growth.

Joe Serra details leadership transition, industry outlook and $6M donation

- December 4, 2025
Serra Automotive Chairman Joe Serra joins us on today’s episode of Inside Automotive to outline the group’s operational strategy, succession planning, and industry expectations while discussing a recent $6 million...
Daily Automotive News Inside Automotive
Scott Deming shares strategies for how dealers can build lasting customer loyalty by prioritizing employee engagement.

Scott Deming on how dealers can build lasting customer loyalty by focusing on employee, culture

- December 4, 2025
Too many companies focus only on transactions and miss the bigger opportunity: building lasting loyalty. Joining us on the latest episode of CBT Now to share his recommendations and expertise...
CBT Now Featured


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