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business development

Changing Your Dealership’s Approach to Business Development

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For the first time since California's shelter-in-place order back in March, automotive retail expert David Kain is back on the road visiting and consulting...
loyalty marketing program

Why Dealers Should Concentrate on Experience, Not Price

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On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success director for Kain Automotive....
loyalty marketing program

Making the Commitment to Provide a Top-Tier Customer Experience

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...
loyalty marketing program

Combining Artificial and Human Intelligence to Maximize Dealership Results

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in...
loyalty marketing program

Building a Culture Around Your Dealership’s Digital Retailing Process

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...
loyalty marketing program

Are Your BDC Employees Using the Right Language During this Crisis?

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...
Kevin Reilly

Where This Virginia Dealer is Focusing His Efforts to Get Through...

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As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back David Kain, President of Kain Automotive, and host of Kain...
O'Regan's Auto

The Importance O’Regan’s Auto Group is Placing on Digital Retailing Tools...

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As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back David Kain, President of Kain Automotive, and host of Kain...
appointments

The Importance of Confirming Appointments

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On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...

On CBT News for March 24, 2020: David Kain, Becky Chernek,...

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  Today on CBTNews.com - Tuesday, March 24th, 2020: David Kain, Becky Chernek, & David Lewis Weigh in on Coronavirus Challenges On today's show, we speak to...