TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


customers

Are your employees more important than your customers?

- November 7, 2016
Scott Casebeer, principal owner of Capitol Auto Group, is a car dealer who isn’t much of a fan of cars – even those he sells. He’d rather be riding a horse...
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CBT News October 26, 2016

- October 26, 2016
CBT News October 26, 2016 Does cheap gas matter to customers? USA TODAY: Reasons why your dealership can manage down cycle Is your store using the wealth of data is...
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Tips for Following up with Customers

- October 14, 2016
Today on Progressive Retail Cory Mosley goes over following up with customers.

Straight Talk | Seeking Acknowledgement

- September 26, 2016
This week on Straight Talk with David Lewis David Lewis goes over Part 5 of 6 in a series about overcoming objections. This week David focuses on seeking acknowledgement.
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CBT News September 26, 2016

- September 26, 2016
CBT News September 26, 2016 Advertisements that will move cars off the lot New Customer Strategies for year end sales Vender Partners are important to Dealers  

Straight Talk | How To Show Respect For The Customer’s Opinion

- September 5, 2016
This week on Straight Talk with David Lewis David Lewis goes over Part 2 of 6 in David's series about overcoming customer objections. This week he focuses on acknowledging the objection and how...

Straight Talk | Objections In The Sales Process

- August 29, 2016
This week on Straight Talk with David Lewis David Lewis goes over  Part 1 of 6 in a new series about overcoming customer objections in the sales process. 
Perceptions

Changing Consumer Perceptions

- August 11, 2016
Changing Consumer Perceptions We sat down with Max  Zanan who is the Founder and CEO of Total Dealer Compliance. Max told us that Dealers should do 3 things to help change...

Going Against the Tide

- August 10, 2016
Going Against the Tide Dishon Putz got tired of selling cars. Oh, he liked the dealership business (he’s still in it) and enjoyed watching customers drive away in their newly purchased automobiles...

CBT News – August 10, 2016

- August 10, 2016
CBT News August 10, 2016 7 Practices for Networking Customers Tapped Out? Going Against the Tide This Weeks OEM Headlines  


CBT News
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