TSLA362.439-4.72119%
GM83.8910.841%
F12.3050.255%
RIVN13.1350.185%
CYD26.9900.42%
HMC34.0450.595%
TM192.3603.76%
CVNA60.4452.485%
PAG211.85017.06%
LAD295.51814.0275%
AN159.2606.07%
GPI238.76010.39%
ABG169.2307.26%
SAH63.4203.37%
TSLA362.439-4.72119%
GM83.8910.841%
F12.3050.255%
RIVN13.1350.185%
CYD26.9900.42%
HMC34.0450.595%
TM192.3603.76%
CVNA60.4452.485%
PAG211.85017.06%
LAD295.51814.0275%
AN159.2606.07%
GPI238.76010.39%
ABG169.2307.26%
SAH63.4203.37%
TSLA362.439-4.72119%
GM83.8910.841%
F12.3050.255%
RIVN13.1350.185%
CYD26.9900.42%
HMC34.0450.595%
TM192.3603.76%
CVNA60.4452.485%
PAG211.85017.06%
LAD295.51814.0275%
AN159.2606.07%
GPI238.76010.39%
ABG169.2307.26%
SAH63.4203.37%


Customer Experience

AutoHook Urban Science

How Urban Science boosts EV sales through targeted test-drive incentives

- November 15, 2024
Today, we welcome back Urban Science. In previous discussions, they highlighted the importance of defection data through their solutions, TrafficView and SalesAlert. However, today, we will shift our focus to...
Inside Automotive Sales & Marketing
Ken Hughes breaks down the idea of the "Blue Dot Consumer" and discusses how dealerships can foster genuine loyalty from them.

How your dealership can win loyalty with blue dot consumers – Ken Hughes | CX Strategist

- November 8, 2024
Today's consumers are not just looking for a product; they want an experience. In an era dominated by personalization and convenience, businesses must reassess their strategies to meet these evolving...
Inside Automotive Sales & Marketing
AutoNation has extended its commitment to cancer awareness and support by surprising a two-time breast cancer survivor with a donation

AutoNation surprises Onco-Ballet Foundation with $25,000 donation to support cancer survivors

- November 6, 2024
AutoNation, the leading automotive retailer in the U.S. known as "America’s Most Admired Retailer," has extended its commitment to cancer awareness and support by surprising a two-time breast cancer survivor...
Headlines Sales & Marketing

Adapting auto marketing for the long funnel – April Simmons | Horne Auto Group

- October 28, 2024
In a market where consumers stay longer in the sales funnel, April Simmons, Corporate Internet and Marketing Director at Horne Auto Group is reshaping how dealerships approach advertising. On today's...
Inside Automotive Sales & Marketing
In this episode, Marburger explains why F&I products are more crucial than ever in today’s automotive market.

Adam Marburger discusses why consumers ‘want’ to buy F&I products in today’s market

- October 15, 2024
Welcome to Training Camp with F&I expert Adam Marburger, exclusively on CBT News! In this episode, Marburger explains why F&I products are more crucial than ever in today’s automotive market....
Training Camp Sales & Marketing
In today's episode of CBT Now, Katie Mares discusses how businesses can attract and retain female consumers and employees.

Why attracting female consumers/employees is key to your business success – Katie Mares

- October 11, 2024
The influence of female consumers in the marketplace is undeniable, and understanding how to tap into this demographic can be a game-changer for your business. In today's episode of CBT...
CBT Now Featured
Understanding today’s shopper experience has never been more important, Kevin Frye shares insights from his group’s user experience study

Kevin Frye highlights findings from the Jeff Wyler Automotive User Experience Study

- September 26, 2024
Understanding today’s shopper experience has never been more important. Kevin Frye, Marketing Director at Jeff Wyler Automotive Family, leads the way with insights from his group’s annual user experience study....
Inside Automotive Sales & Marketing
In today's episode of CBT Now, we're exploring the workplace based on Simon T. Bailey State of Working America Report and 11th book.

5 proven strategies to drive more traffic and close more deals – Simon T. Bailey

- September 23, 2024
In recent years, resilience has become essential for thriving in both personal and professional realms. In today's episode of CBT Now, we're diving deeper into its role in the workplace...
CBT Now Sales & Marketing

John Connelly of Acura Columbus reshapes the car-buying experience

- September 11, 2024
In today’s competitive automotive landscape, dealerships must adapt to evolving consumer preferences. Acura Columbus, under the leadership of John Connelly, has embraced digital solutions, including a virtual sales manager that...
Inside Automotive Sales & Marketing
The EV industry has become a beacon of innovation in the automotive world, but fluctuations have sparked debates about its future

Electric vehicle industry: are we seeing a temporary setback or a lasting downturn?

- September 5, 2024
The electric vehicle (EV) industry has become a beacon of innovation and sustainability in the automotive world, but recent market fluctuations have sparked debates about its future. As major players...
Sales & Marketing Articles


Latest Articles

How dealership leaders can motivate teams without raising pressure 
Latest Articles 10/15/26

How dealership leaders can motivate teams without raising pressure 

New car prices reach record $50K+, Ford opens orders for Fathom, GM Defense unveils Silverado 3500HD
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New car prices reach record $50K+, Ford opens orders for Fathom, GM Defense unveils Silverado 3500HD

New-vehicle prices near record at $50,562 as buyers trade down
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New-vehicle prices near record at $50,562 as buyers trade down

Ford opens Fathom preorder invites for its sub-$30K electric pickup
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Ford opens Fathom preorder invites for its sub-$30K electric pickup

GM Defense unveils unmanned Silverado 3500HD concept for the Army
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GM Defense unveils unmanned Silverado 3500HD concept for the Army

Carvana expands same-day delivery to Jacksonville market
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Carvana expands same-day delivery to Jacksonville market

The dealership data hiding in customer conversations
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The dealership data hiding in customer conversations

Record car payments, 84-month loans raise affordability concerns
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Record car payments, 84-month loans raise affordability concerns

“Andrea Sells Cadillac” shares the social media habits that bring in buyers
Latest Articles 10/14/26

“Andrea Sells Cadillac” shares the social media habits that bring in buyers

Paul Sansone Sr., of Sansone Auto Mall, dies at 90
Latest Articles 10/14/26

Paul Sansone Sr., of Sansone Auto Mall, dies at 90


CBT News
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