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newscast

Manheim’s Used Vehicle Index: How Your Dealership Can Profit from Current...

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 Today on CBTNews.com - Tuesday, May 21st, 2019: Manheim's Used Vehicle Index: How Your Dealership Can Profit from Current Opportunities - Zo Rahim, Industry Insights...
wholesale

What an Increased Demand in Used Vehicles Means for Your Dealership’s...

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It’s no secret to anyone that vehicle affordability issues continue to arise, and that means more customers are looking to purchase used cars. Here to tell us how the increase in used car demand will affect your dealership’s inventory, is Patrick Janes. Patrick is the director of wholesale management solutions and stockwave for vAuto. VIDEO […]
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return customers

The Importance of Having Return Customers in the Service Drive –...

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According to Cox Automotive’s latest study, Opportunities to Build Customer Loyalty, an estimated 70 percent of consumers who purchased or leased from a dealer did not return for service in the past year. So, how can dealers increase sales in the fixed-ops department in 2019? On today’s show, Jim discusses the importance of having return […]
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Brian Finkelmeyer

How Dealerships Can Adapt to Changes in Consumer Demand – Brian...

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Auto sales were reported down for most manufacturers in the month of April and the Federal Reserve decided to keep interest rates where they are for the foreseeable future. So what does this mean for consumer demand at your dealership? We recently caught up with Brian Finkelmeyer, Senior Director of vAuto, a Cox Automotive brand, […]
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customer

Moving Dealerships From Transaction-Centric to Customer-Centric

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Looking to 2019 and beyond, margin compression and customer expectations are among several factors that will increase, while more pressure from both existing and new competition will complicate the automotive landscape further. In the face of these challenges, dealerships will need to embrace rapid change. Dealerships have operated on a transaction-centric business model – optimizing […]
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Car Buyer Journey

How the Car Buyer Journey Has Changed and What it Means...

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On today’s show, we’re pleased to welcome back Isabelle Helms, vice president of research and market intelligence for Cox Automotive. Isabelle is here to discuss Cox’s recent 2019 Car Buyer Journey Study, and what its findings mean for your dealership. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Thanks so much for joining us again on CBT News. Isabelle […]
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How the Car Buyer Journey Has Changed and What it Means...

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Today on CBTNews.com - Monday, April 29th, 2019: [soundcloud url="https://api.soundcloud.com/tracks/611927112?secret_token=s-oKvqE" params="color=#ff5500&auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false&show_teaser=true" width="100%" height="166" iframe="true" /] How the Car Buyer Journey Has Changed and What it Means...
car shopping

Digital Auto Shopping Bucking Dealership Visit Trends: Cox Automotive Study

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Many people vehemently dislike car shopping. Spending time going from dealership to dealership, looking at different models to make a decision on what they want, and haggling with a (sometimes overly-eager) salesperson is not something most people would enjoy doing on their days off. Cox Automotive’s 2019 “Car Buyer Journey” publication supports this, finding that […]
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sales

Jonathan Smoke, Chief Economist at Cox Automotive Discusses Q1 Sales and...

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First quarter sales data has recently been released for the auto retail industry, and there are several trends that indicate some headwinds and tailwinds for the rest of the year. Here to talk in-depth about what dealers can expect from the Q1 sales is Jonathan Smoke, chief economist for Cox Automotive. VIDEO TRANSCRIPT:  Bridget Fitzpatrick: […]
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newscast

Jonathan Smoke, Chief Economist at Cox Automotive Discusses Q1 Sales and...

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Today on CBTNews.com - Tuesday, April 9th, 2019: Jonathan Smoke, Chief Economist at Cox Automotive Discusses Q1 Sales and the State of Automotive Retail First quarter...