On June 16, 2026, CBT News spoke at the Automotive Leadership Summit with Mike Gilson, CEO of Conversica, to discuss how dealers can turn the Federal Trade Commission's (FTC) shift in...
Mike Gilson, CEO of Conversica, says dealerships are sitting on years of buried data that AI can now unlock. Dealers still running disconnected legacy systems are leaving measurable revenue on...
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AI powered assistants have shown to be highly effective for increasing sales, quality of service, and improving other activities around the dealership. These virtual aides help dealers handle more sales...
Today on CBTNews.com - Thursday, January 17th, 2019:
How to Increase Sales at Your Dealership with AI Powered Assistants - John Ruble, Conversica
AI powered assistants have shown to be highly effective...
How good are dealers when it comes to customer lead follow-up?
In a recent study from Conversica, they divided the effectiveness of customer lead follow-up in four categories: promptness, personalization,...
On today's CBT Newscast for Thursday April 20, 2017:
How long will the SUV trend last?
In this interview with Steve Finlay, Sr. Editor with Ward’s Auto, Joe discusses a recent article...