The impact of remote-first shopping options and how they can be augmented
Of all car shoppers in the market, only 6% say their next vehicle purchase will be fully online and 17% are inclined to a partially remote shopping experience, according to...
TSLA372.220-2.36%
GM75.920-1.29%
F11.600-0.34%
RIVN11.830-0.23%
CYD23.230-0.66%
HMC34.150-0.43%
TM196.790-1.43%
CVNA57.810-0.91%
PAG212.3300.22%
LAD295.5704.5%
AN161.050-0.79%
GPI244.9702.18%
ABG172.650-0.78%
SAH61.280-1.86%
TSLA372.220-2.36%
GM75.920-1.29%
F11.600-0.34%
RIVN11.830-0.23%
CYD23.230-0.66%
HMC34.150-0.43%
TM196.790-1.43%
CVNA57.810-0.91%
PAG212.3300.22%
LAD295.5704.5%
AN161.050-0.79%
GPI244.9702.18%
ABG172.650-0.78%
SAH61.280-1.86%
TSLA372.220-2.36%
GM75.920-1.29%
F11.600-0.34%
RIVN11.830-0.23%
CYD23.230-0.66%
HMC34.150-0.43%
TM196.790-1.43%
CVNA57.810-0.91%
PAG212.3300.22%
LAD295.5704.5%
AN161.050-0.79%
GPI244.9702.18%
ABG172.650-0.78%
SAH61.280-1.86%
consumer insights
3 critical components that are key to your car dealership’s modern retailing practices – Rusty West, Brian Pasch, & Alex Snyder
Over the past year, modern retailing has largely focused on accelerating digital and virtual processes to provide consumers with a much better shopping experience. On today’s show, we take a...
Silent website shoppers: How to convert more car shoppers to phone ups & showroom visits
For years, dealership lead volumes have been on a steady decline with most car shoppers making initial contact with a dealership via phone or by simply walking into the showroom....
Building trust with online car shoppers through transparency
For most car dealerships, building trust with car shoppers has proven to be a major obstacle to overcome. According to the December 2020 Honesty and Ethics in Professions Gallup Poll,...
What the latest Cox Automotive insights reveal about consumer perception – Michelle Krebs & Vanessa Ton
Cox Automotive recently published the Kelley Blue Book Q4 Brand Watch Report. The study covers both luxury and non-luxury segments. Today on CBT News, Michelle Krebs and Vanessa Ton join...
How Market Scan is eliminating the disconnect between auto retail professionals and their digital retailing partners – Rusty West, Co-founder
Automotive retail professionals are gearing up for the start of the 2021 NADA virtual show, including Rusty West, Co-Founder and President of Market Scan, a cutting edge technology and data...
New and trending phrases customers are saying to auto dealers
The pandemic has shaped how customers are communicating with car dealerships. That’s not just in methodology, like preferring text messages to emails or phone calls, but in the words they...
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