CDK Report: AI in the Dealership
The conversation around AI in automotive retail has shifted quickly from speculation and curiosity to reality. According to CDK’s latest AI at the Dealership study, nearly 40% of dealers are utilizing...
TSLA372.220-2.36%
GM75.920-1.29%
F11.600-0.34%
RIVN11.830-0.23%
CYD23.230-0.66%
HMC34.150-0.43%
TM196.790-1.43%
CVNA57.810-0.91%
PAG212.3300.22%
LAD295.5704.5%
AN161.050-0.79%
GPI244.9702.18%
ABG172.650-0.78%
SAH61.280-1.86%
TSLA372.220-2.36%
GM75.920-1.29%
F11.600-0.34%
RIVN11.830-0.23%
CYD23.230-0.66%
HMC34.150-0.43%
TM196.790-1.43%
CVNA57.810-0.91%
PAG212.3300.22%
LAD295.5704.5%
AN161.050-0.79%
GPI244.9702.18%
ABG172.650-0.78%
SAH61.280-1.86%
TSLA372.220-2.36%
GM75.920-1.29%
F11.600-0.34%
RIVN11.830-0.23%
CYD23.230-0.66%
HMC34.150-0.43%
TM196.790-1.43%
CVNA57.810-0.91%
PAG212.3300.22%
LAD295.5704.5%
AN161.050-0.79%
GPI244.9702.18%
ABG172.650-0.78%
SAH61.280-1.86%
CDK
CDK study shows complex shift in EV buyer behavior as incentives phase out
On the Dash:
EV loyalty remains strong among buyers actively planning a purchase, even as general consideration declines.
Education and targeted engagement are essential to overcome misconceptions among hesitant shoppers.
...
CDK EARNS 2025 GREAT PLACE TO WORK® CERTIFICATION
Austin, Texas – December 10, 2025 – CDK, the leading automotive retail software provider, has been recognized as a Great Place to Work-CertifiedTM company in the U.S., India, and Canada.
The award was...
CDK survey shows ease of purchase plummets in November
On the Dash:
November Ease of Purchase score drops to a historic low of 66%, with double-digit declines across most steps of the buying process.
Trade-ins and test drives experienced...
CDK Dealership Workplace Study reveals rising job satisfaction among dealership employees, but economic stress and industry perception pose challenges
AUSTIN, Texas – Oct. 27, 2025 – Amid a year of shifting tariffs, vehicle inventory challenges, and evolving EV incentives, dealership employees remain invested in their roles and optimistic about...
CDK launches SimplePay: Fast, efficient payments for consumers, greater efficiency for dealerships
AUSTIN, Texas--(BUSINESS WIRE)--CDK, the leading automotive retail software provider, has introduced CDK SimplePay—a fully embedded, cloud-based solution that offers dealers a seamless, secure and scalable way to process payments while delivering...
CDK expands Fixed Ops Suite to all dealers, boosting service revenue and experience – Kim Saylor | CDK
CDK has recently expanded its Fixed Operations Suite, which has already been highly successful within the company's Dealership Xperience Platform. Now, they are introducing the CDK Fixed Ops Suite for...
How dealers can separate real AI from the hype – Amber Good | CDK
With artificial intelligence (AI) becoming one of the most talked-about topics in automotive retail, dealers are being bombarded with promises of next-gen tools that claim to revolutionize operations. But not...
CDK expands fixed operations suite to non-CDK DMS customers, boosting customer service and operational efficiency
AUSTIN, Texas – June 23, 2025 – CDK, the leading automotive retail software provider, today announced the expansion of the CDK Fixed Operations Suite to non-CDK DMS customers. Building on the suite’s success within the CDK...
CDK extends relationship with Jim Ellis Automotive Group
Austin, Texas – June 11, 2025 – CDK, the leading automotive retail software provider, has announced the renewal of its multi-year partnership with Jim Ellis Automotive Group, a family-owned and operated business serving...
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