TSLA366.74012.66%
GM85.790-1.97%
F14.120-0.4999%
RIVN16.1150.375%
CYD37.9100.48%
HMC31.145-1.525%
TM192.555-4.555%
CVNA74.195-0.395%
PAG218.310-1.46%
LAD376.050-10.76%
AN209.275-3.085%
GPI285.325-15.435%
ABG213.465-3.795%
SAH76.680-4.32%
TSLA366.74012.66%
GM85.790-1.97%
F14.120-0.4999%
RIVN16.1150.375%
CYD37.9100.48%
HMC31.145-1.525%
TM192.555-4.555%
CVNA74.195-0.395%
PAG218.310-1.46%
LAD376.050-10.76%
AN209.275-3.085%
GPI285.325-15.435%
ABG213.465-3.795%
SAH76.680-4.32%
TSLA366.74012.66%
GM85.790-1.97%
F14.120-0.4999%
RIVN16.1150.375%
CYD37.9100.48%
HMC31.145-1.525%
TM192.555-4.555%
CVNA74.195-0.395%
PAG218.310-1.46%
LAD376.050-10.76%
AN209.275-3.085%
GPI285.325-15.435%
ABG213.465-3.795%
SAH76.680-4.32%


CDK

Dealership worker satisfaction high but newer employees more likely to leave, CDK study finds

Dealership worker satisfaction high but newer employees more likely to leave, CDK study finds

- September 1, 2026
On the Dash: Overall dealership worker satisfaction sits at 80%, but drops to 64% for one-to-three-year staff. Work-life balance and inadequate benefits emerged as this year's fastest-growing stress factors. 64%...
CDK Global names Sudhakar Ramakrishna President and CEO

CDK Global names Sudhakar Ramakrishna President and CEO

- August 27, 2026
AUSTIN, Texas — Aug. 27, 2026 — CDK, the leading automotive retail software provider, today named Sudhakar Ramakrishna president and CEO and member of the CDK board of directors, effective Oct....
CDK outlines how dealers can make data and AI work harder

CDK outlines how dealers can make data and AI work harder

- August 26, 2026
For dealerships, having more data doesn't automatically mean having better insights. Joining this edition of CBT Live is Leigh Ann Conver, Senior Director of Product Marketing for Data & Intelligence...
CDK finds phone friction persists at dealerships even as AI adoption grows

CDK finds phone friction persists at dealerships as AI adoption grows

- August 3, 2026
On the Dash: Phone-related friction remains a persistent weak point even as overall dealership friction climbs industrywide. Nearly half of sales appointments and most service appointments are still booked by...
CDK Driving Sales with Artificial Intelligence

AI-Powered CRMs Drive Higher Conversions and Faster Sales for Dealerships

- July 9, 2026
As customer expectations rise, traditional CRMs are falling behind — leaving dealers with slow responses, missed opportunities, and stretched Sales teams. This report reveals how AI-powered CRMs are boosting lead‑to‑close...
CDK 2026 Friction Points Study

CDK Study Reveals Sharp Drop in Buyer Loyalty Amid Rising Friction

- July 9, 2026
The 2026 CDK Friction Points Study shows how ongoing affordability pressures are eroding customer confidence and dealer performance. While dealers are moving faster and investing in technology, persistent issues like...
Vehicle buying experience rebounds in May

Vehicle buying experience rebounds in May as inventory and trade-in satisfaction improve

- June 2, 2026
On the Dash: Vehicle availability improved significantly in May, with more buyers finding the exact vehicle they wanted and fewer settling for alternatives. Satisfaction with trade-in negotiations posted the largest...
Recall visits drive service revenue and long-term customer trust

Recall visits drive service revenue and long-term customer trust

- April 7, 2026
On the Dash: Recall notices are among the most effective built-in drivers of service traffic, with nearly 9 in 10 customers completing the work. Younger generations are more likely to...
ss-cdk-test

CDK Report: AI in the Dealership

- February 20, 2026
The conversation around AI in automotive retail has shifted quickly from speculation and curiosity to reality. According to CDK’s latest AI at the Dealership study, nearly 40% of dealers are utilizing...
CDK study

CDK study shows complex shift in EV buyer behavior as incentives phase out

- December 16, 2025
On the Dash: EV loyalty remains strong among buyers actively planning a purchase, even as general consideration declines. Education and targeted engagement are essential to overcome misconceptions among hesitant shoppers. ...


CBT News
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