Looking back at 10 years of CBT News
2022 marks the 10th anniversary of CBT News, your #1 source for auto industry news and content. CBT aired its first newscast on...
In 2019, McKinsey said, "The automotive customer experience can often feel outdated and inferior, especially for younger customers, who seem to be losing interest in car ownership and prefer more...
What does success look like in the F&I department? How should it be measured? PVR (per vehicle retailed) is currently the most examined metric used to judge whether or not F&I...
Looking back at 10 years of CBT News
2022 marks the 10th anniversary of CBT News, your #1 source for auto industry news and content. CBT aired its first newscast on...
There's nothing like the comfort of curling up with a good book. But, what if enjoying good books was not only a hobby but could help you excel in your...
Inside Automotive
Bloomberg's Kevin Tynan on macroeconomic concerns for automotive retailers in 2023
There have been winners, losers, and a lot of discussion surrounding the direct-to-consumer model in retail automotive during 2022....
Electric vehicle sales are still not as high as ICEs. However, they are growing, especially as more automakers develop their own electric lineups. As the auto industry expands and accepts...
Inside Automotive
What must auto dealerships focus on this coming year? — Tyson Jominy, J.D. Power
After a challenging and disappointing year, dealerships are anxious to know what's in store for retail...
52% of American employees are considering making a career change this year, with 44% already planning to make the switch. For those who enjoy customer interaction on a daily basis...
Inside Automotive
What can auto retailers expect from the market in 2023?
2023 is right around the corner, and on today's edition of Inside Automotive, Jonathan Smoke, Chief Economist at Cox Automotive,...