TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


car dealers

What is the most important measurement in business that leaders should consistently monitor? – Shep Hyken, NY Times best-selling author

- July 6, 2021
Loyal and repeat customers are ideal for business owners to acquire, but not all businesses have a clear strategy to bring customers back. To discuss this further, we recently spoke...
Sales & Marketing Featured
service drive

How to leverage the service drive for profitable pre-owned acquisitions

- July 6, 2021
As the ongoing chip shortage continues to delay OEM production, dealership inventories have reached historic lows. At the same time, increased consumer demand – further sparked by concerns over vehicle...
Fixed-Ops Publishing Partners
Anthony Santangelo

Expert auto recruiter Anthony Santangelo discusses what skills he looks for in top salespeople

- July 5, 2021
Sales training today looks significantly different than it did just a few years ago. So as we move into the third quarter of the year, is there an area that...
Management & Leadership Featured
window sticker

Monetizing build data in the OEM window sticker during the appraisal process & when faced with vehicle price objections

- June 28, 2021
With the cost of used vehicles steadily rising, it is more important than ever to have accurate VIN-decoded information during the appraisal process. Accessing build data in the OEM Window...
Sales & Marketing Publishing Partners

Warranty pay service could be your next growth area

- June 16, 2021
Dealerships will agree that that the past year has caused more stress than any time since the last recession. But, the chip shortage aside, more and more owners are discovering...
Fixed-Ops Articles
Kelly Automotive

Kelly Automotive VP Chris Saraceno tackles industry consolidation, recruiting female employees, and much more

- June 10, 2021
As COVID-19 restrictions are slowly lifted across the country, many dealers are turning to a new way to do business and recruitment doesn’t quite look the same. On today’s show,...
Management & Leadership Featured
Price

What is bucket management and how does it affect used car sales?

- May 27, 2021
Welcome to this week's episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer...
Headlines

The power of simulation in improving dealership operations

- May 27, 2021
There’s a tried-and-true maxim regarding learning dealership operations: management training may be valuable, but hands-on experience is invaluable. One challenge, however, is being able to give enough people the hands-on...
Management & Leadership Power Lunch
customer experience

What is the foundation of a truly exceptional customer experience for car buyers? – Aaron Bickart, OfferLogix

- May 18, 2021
Today on CBT News, anchor Jim Fitzpatrick welcomes back Aaron Bickart, Executive Vice President and General Manager of OfferLogix. OfferLogix focuses on innovative ways to advertise lease and loan payments...
Publishing Partners Sales & Marketing
car shoppers

Silent website shoppers: How to convert more car shoppers to phone ups & showroom visits

- May 17, 2021
For years, dealership lead volumes have been on a steady decline with most car shoppers making initial contact with a dealership via phone or by simply walking into the showroom....
Publishing Partners Sales & Marketing


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CBT News
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