TSLA375.9952.275%
GM77.730-0.79%
F12.325-0.155%
RIVN16.345-0.605%
CYD41.470-0.4%
HMC24.315-0.165%
TM192.660-3.42%
CVNA404.0301.01%
PAG160.3700.37%
LAD274.420-1.97%
AN202.800-0.17%
GPI340.0650.285%
ABG200.810-1.2%
SAH71.2600.04%
TSLA375.9952.275%
GM77.730-0.79%
F12.325-0.155%
RIVN16.345-0.605%
CYD41.470-0.4%
HMC24.315-0.165%
TM192.660-3.42%
CVNA404.0301.01%
PAG160.3700.37%
LAD274.420-1.97%
AN202.800-0.17%
GPI340.0650.285%
ABG200.810-1.2%
SAH71.2600.04%
TSLA375.9952.275%
GM77.730-0.79%
F12.325-0.155%
RIVN16.345-0.605%
CYD41.470-0.4%
HMC24.315-0.165%
TM192.660-3.42%
CVNA404.0301.01%
PAG160.3700.37%
LAD274.420-1.97%
AN202.800-0.17%
GPI340.0650.285%
ABG200.810-1.2%
SAH71.2600.04%


Bud Scannavino

loyalty programs

Loyalty and Rewards Programs – What Works & What Doesn’t

- October 13, 2017
Make the right offer to the right person, at the right time, and you have a sale. It’s a great feeling. But make that same offer to your customer at the...
leadership

Don’t Dream of Being a Great Leader – Be a Good One Instead

- September 18, 2017
It’s not necessary to become a great leader. Those people are very few in number, and it usually takes a huge crisis for their leadership capabilities to emerge. But a...
service

Selling on the Service Drive

- September 6, 2017
Every day vehicles leave your service department still needing repairs and maintenance. Many of the owners would have been happy to purchase the work if only they had been asked....
Marketing Inspiration

Marketing Inspiration from Amazon

- July 17, 2017
A sales manager once told me that if I wanted inspiration, then I should copy a salesperson who is successful. That advice still makes sense. Successful dealers are always looking...
dealership culture

The Real Way to Improve your Dealership’s Culture

- June 29, 2017
There is money to be made writing books about management. Just skim the shelves at your local bookstore and you will see tons of advice that promises to make you...
email marketing

Best Practices for Great Email Marketing

- June 23, 2017
Sales can be an easy job to do, but it is very difficult to learn. It’s not physically demanding and there are no real barriers to entry. Unlike other careers,...
service

Eliminate This Big (And Expensive) Time-Waster in Your Service Department

- June 16, 2017
Time Really is Money Years ago, I took a job as a technician for a dealer that had 22 techs. The first time I took a work order to the parts...
female customers

Tune in and Profit – Female Customers Communicate Differently Than Men

- May 25, 2017
It’s been said that the most important numbers in any business can’t be known. That is. you won’t know the number of customers who stop buying from your dealership without...


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