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communication

Six Ways to Keep From Overwhelming Your Employees with Communication at Your Dealership

A study of 1,000 employees conducted by Adobe revealed that people, on average, spend five hours a day checking email. This time includes the...
packages

How to Use Package Selling During COVID-19 to Increase F&I Profits

As car shoppers slowly start to come back to the dealerships, F&I managers will have to become more creative in the way they sell...
Fisher Phillipsvideo

Answering Your Legal Questions for Back-To-Business Operations at the Dealership – Steve Cupp, Fisher...

On today’s show, we’re so pleased to welcome back Steve Cupp, seasoned labor attorney and partner at Fisher Phillips. In this segment, Jim and Steve...
driving

A Love of Driving: How Restricted Air Travel Will Boost the Car Business

Air traffic volumes have tumbled much worse than the auto industry’s decline comparatively. Year over year, TSA screening volumes for April 2020 were 96...
goalsvideo

Should Your Dealership Re-evaluate its Year End Goals For 2020? – Dave Anderson, Leadership...

In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim...

Are Your BDC Employees Using the Right Language During this Crisis?

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...

April Kerrigan Report: Have Dealership Values Taken a Hit During the...

Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, Managing Director of Kerrigan Advisors. Did you enjoy this segment? Please share...

Contacting the Customer After the Sale

 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...

How to Manage Stress in Your Career as a Car Salesperson

On this week's episode of Straight Talk, our host, David Lewis discusses some effective strategies you can use to manage stress when working in...
Coronavirus Coverage Central

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel