Tag: automotive
Envisioning the Future: Toyota Looking for New Leadership
Almost a decade ago in June of 2009, Akio Toyoda was elected to replace Toyota’s departing president, Katsuaki Watanabe. He took over the corporation...
How to Effectively Handle Leads and Manage Your Dealership’s BDC –...
Every dealer wants the same thing, to move their inventory faster and more efficiently. But with money spread across several different marketing channels, you...
How Dealerships Can Overcome the Service Technician Drought – John Fairchild,...
Every dealer knows that there is a lack of good service technicians in the fixed-ops department. So how can dealership’s proactively prepare themselves to...
How to Reduce Employee Healthcare Costs and Improve Your Dealership’s Bottom...
Here to talk about reducing healthcare costs and improving your dealership’s bottom line is Keith Lemer, CEO of WellNet Healthcare Plans.
VIDEO TRANSCRIPT:
I'd like to...
How AI Can Improve Your Dealership’s Call Center Practices – Mike...
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving call center practices with Mike Haeg, Vice President of Automotive at Car...
Jonathan Smoke, Chief Economist at Cox Automotive Discusses Q1 Sales and...
First quarter sales data has recently been released for the auto retail industry, and there are several trends that indicate some headwinds and tailwinds...
Dealers Turn to CPO Vehicles as High Prices and Interest Rates...
The first quarter of the fiscal year is officially over, and there are a lot of numbers and trends to break down. Here to...
2019 Women’s Car Buying Report
The 2019 Women's Car Buyer Report from JoinWomenDriver.com and SurveySpark shows the growing influence women are having on car buying.
Over the years, women have...
Consumer Confidence Remains High Despite Sluggish First Quarter Numbers – Patrick...
Q1 in the auto retail industry has come to an end and there has been a lot of speculation as to what the numbers...
Having a Follow-Up Plan
The problem with follow-up is that it’s not being done correctly. Does your follow-up plan include calling previous customers every single week and thanking...
