TSLA382.950-8.11%
GM77.330-0.3903%
F14.4000.21%
RIVN17.080-0.01%
CYD43.200-1.52%
HMC28.300-0.47%
TM178.740-1.02%
CVNA69.860-0.8%
PAG203.740-1%
LAD339.7350.57499%
AN208.065-0.935%
GPI330.075-1.545%
ABG225.965-0.695%
SAH101.495-1.225%
TSLA382.950-8.11%
GM77.330-0.3903%
F14.4000.21%
RIVN17.080-0.01%
CYD43.200-1.52%
HMC28.300-0.47%
TM178.740-1.02%
CVNA69.860-0.8%
PAG203.740-1%
LAD339.7350.57499%
AN208.065-0.935%
GPI330.075-1.545%
ABG225.965-0.695%
SAH101.495-1.225%
TSLA382.950-8.11%
GM77.330-0.3903%
F14.4000.21%
RIVN17.080-0.01%
CYD43.200-1.52%
HMC28.300-0.47%
TM178.740-1.02%
CVNA69.860-0.8%
PAG203.740-1%
LAD339.7350.57499%
AN208.065-0.935%
GPI330.075-1.545%
ABG225.965-0.695%
SAH101.495-1.225%


automotive

environment

Creating a Comfortable Environment for Your Customer

- February 6, 2020
On today's episode of Kain & Co., David Kain discusses selling the appointment and creating an environment that your customer will be comfortable in.   VIDEO TRANSCRIPTION: David Kain : Hello and welcome...
Shows
bias

What is Unconscious Bias and How to Prevent it from Disrupting Your Dealership Culture – Dr. Shirley Davis, SDS Global Enterprises

- February 5, 2020
To combat unconscious gender and racial biases in the workplace, management must take deliberate action against them, or it could cause tremendous profit losses. On today’s show, we’re pleased to...
Management & Leadership Auto News
post-script

Putting a Post-Script After Your Email Signature

- February 4, 2020
 Sending a brief email, but you want to share one last impact thought with your potential customer? David suggests doing this at the end, in the CBT News Tip of...
Tips & Training
JM&A

How The JM&A Group is Helping Dealers Stay Current in the Ever-Evolving Auto Retail Industry

- February 4, 2020
On today’s show, we’re pleased to welcome Chris May, Director of Performance Development Center at JM&A Group, a comprehensive dealer solutions company that has been in the industry for over...
Daily Automotive News F&I

How to Create and Retain Loyal Customers for Your Service Drive – Jim Roche, Cox Automotive

- February 4, 2020
Today, we welcome back Jim Roche, Vice President at Cox Automotive. In this segment, Jim discusses the latest additions to his book "Fast Break", the new Kelley Blue Book Auto...
Daily Automotive News Fixed-Ops
reputation

Integrating Your Online Reputation Strategy into Your Dealership’s Marketing Plan

- February 3, 2020
In the automotive industry, positive consumer reviews are crucial ways dealers can attract new customers. Recent studies have shown, 59% of consumers say dealer reputation is the single most important...
Sales & Marketing Auto News
Experian

Experian’s Amy Hughes Tells Dealers How They Can Reach the Most Profitable Prospects Near Their Stores

- February 3, 2020
On today’s show, we’re pleased to welcome back Amy Hughes, Senior Director of Dealer Intelligence at Experian, a data intelligence powerhouse for the automotive industry. In this segment, Amy discusses...
Daily Automotive News Auto News
dealertrack dms

Dealertrack DMS Debuts New, Fully Integrated Solutions to Help Dealers Eliminate Operational Complexity, Capitalize on the Right Processes and Data at NADA 2020

- February 3, 2020
Draper, UT – January 31, 2020 – Dealertrack DMS, a leading provider of cloud-based technology solutions for car dealerships, will unveil a series of new, fully integrated and user-friendly technology solutions...
Daily Automotive News Auto News
trade-in valet

Acquire Better Quality Vehicles for Your Dealership Through Trade-In Valet

- January 31, 2020
On today’s show, we’re pleased to welcome Mike Dodd, CEO of Trade-In Valet, one of the nation’s largest vehicle appraisal platforms. In this segment, Mike discusses how the business has...
Sales & Marketing Daily Automotive News
Dale Pollak

Dale Pollak’s New Approach to Greater Profitability in Your Used-Car Department

- January 30, 2020
On today’s show, we’re pleased to welcome Dale Pollak, Founder of vAuto and Executive Vice President for Cox Automotive, back to CBT News. Dale is no stranger to CBT, and...
Management & Leadership Daily Automotive News

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